Hi all, not sure if my subject makes sense. Basically I've customised my drupal installation to work like a ticket system. Clients request information from our company using a CCK form, which creates a node. We then comment on the node, attaching a file with the requested information. This works fine for clients that will regularly use our system - we supply them a log in username and password.
The information we supply also needs to be forwarded to a third party client. This client is always different so we don't really want to supply usernames and passwords because it will slow the whole process down. So we think the best way to do it would be to send this third party client an email with a copy of the file attached.
So, we'd like to customise the comment section on the nodes that are created by the registered client. We'd like a email address field within the comment section, where we can type in the third party client's email address. The file will be uploaded by a member of our staff, and when the 'submit' button is clicked, an email will be sent to the typed address with a copy of the file.
I've looked into doing this myself. I've looked at webform. I can't seem to include it the way I want it to and I'm not sure if it's capable of automatically attaching this file.
I could do with the work being done soon, please let me know if you're interested.
