Node relations?
Miguel.Andrade - April 29, 2009 - 17:15
| Project: | Trouble ticketing system to support Computer Network Operations |
| Version: | 6.x-3.0-rc2 |
| Component: | Code |
| Category: | feature request |
| Priority: | normal |
| Assigned: | roczei |
| Status: | active |
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Description
I guess it would be nice to have some king of node relations (or a ticket to be a node) so we can use all other drupal, enhancements, e.g. I would like to use a rating system for tickets, taxonomy, taxonomy access control, comments, etc.
#1
Sorry but this will not working because the ticket is not a node. Maybe it will be change at the future but there is no plan to develop this feature at the current state.
#2
Yes, I understand that. My suggestion is to create a relation to a node. I understand changing all to be a simple node could be complicated. I've seen some modules that assign a node to each user in drupal, and by doing that user can have extended profiles cck based and can be categorized using taxonomy. I don't know if it is possible with your current code, but it could be not so hard?
If for every ticket a node is automatically created, one could create a new type of content (node_ticket) that would then include current functionality.
Anyway, just a suggestion.
Thanks
#3
It would be very nice if you can create a patch for this solution. If it will be working well then we will add it to ticketing core code.