Closed (fixed)
Project:
Mollom
Version:
6.x-1.7
Component:
Miscellaneous
Priority:
Normal
Category:
Support request
Assigned:
Unassigned
Reporter:
Created:
29 Apr 2009 at 17:52 UTC
Updated:
8 May 2009 at 18:53 UTC
For all attempts at completing the CAPTCHA, I'm getting the same error:
The CAPTCHA was not completed correctly. Please complete this new CAPTCHA and try again."
I've confirmed that it is not user error. All entries, including accurate ones, are returning this error. Is this a common issue with a clear fix? Otherwise, I'd be happy to add more information about the install, etc.
Thanks for any help on this.
Comments
Comment #1
fumbling commentedThis issue went away when I switched to a new mollom account with a new set of keys.
Comment #2
nemsis commentedSame problem.
I haven't tried a new account yet, I'll give it a shot.
Comment #3
nemsis commentedJust set up a new account on Mollom and the problem went away with the new keys.
Comment #4
fumbling commentedGlad to hear it, weird how that works