By beckyjohnson on

When I click on My content in the Navigation menu, I get a white page. Why would this be? I don't have any warnings about php memory and I know sometimes low php memory cuases white pages.

Is there any other way to troubleshoot this?

Becky

⋅ Categories: Drupal 6.x

Comments

vm’s picture

vm commented

is apache logging any errors at all? to the apache error log?

beckyjohnson’s picture

beckyjohnson commented

I looked at my log entries and i have no error logged for this.

Becky

internationaljoke’s picture

internationaljoke commented

look at php.ini, ensure display php warning information.

markDrupal’s picture

markDrupal commented

Sometimes this has to do with the theme registry being out of date, or a buggy module.

Try going to the modules listing page, then the themes listing page, then clear the cache. That should solve any easy problems. Other times it has to do with buggy modules. Try disabling any new modules and trying again.

Also try to figure out the exact error php\apache is writing in the error logs

beckyjohnson’s picture

beckyjohnson commented

Where do I find these error logs? I think I've been looking in the wrong place.

vm’s picture

vm commented

depends on where your host stores them. they are not obtained through drupal.

markDrupal’s picture

markDrupal commented

If you can use ssh to log into your server, check in the folder
/var/logs/apache
or
/var/logs/httpd

or
/usr/local/apache/logs

if you still cant find them, try to locate the apache config file which will state where the error logs are kept

the config file is apache.conf or http.conf
usually located at
/etc/apache/httpd.conf
/etc/apache/apache.conf
/usr/local/apache/apache.conf

as you can see they can really exist anywhere, so you'll have to get intouch with your ISP if you still can't find them.

Some ISPs make these logs available via the web interface, so check there as well.

vidhi_jain’s picture

vidhi_jain commented

Hi
Which theme are u using?Bcoz i also got this error.i was using theme other than Garland thats default theme.i think u have downloaded some modules.so all themes dont support all features.only garland theme support all features.so that the problem due to any downloaded module.so either u hav to uninstall that module or u hav to use Garland theme.

beckyjohnson’s picture

beckyjohnson commented

Hi, I'm using a custom theme I made. I will have to go through and disable modules one by one to see if the modules are causing issues.

Thanks for the suggestion though. I may just end up un-enabling the link. But I need to check the error log still..

Becky

markDrupal’s picture

markDrupal commented

sometimes views conflicts with some of drupal's built in pages, so try disabling views module first.

beckyjohnson’s picture

beckyjohnson commented

I enabled my modules one by one and found out that the my content menu item only stops working when Revisioning is enabled....

Should I just disable that menu item? I want to use revisioning.....

Becky

markDrupal’s picture

markDrupal commented

I'd talk with the developers of that module, you might have found a bug.

vidhi_jain’s picture

vidhi_jain commented

Is that revisioning module dependent on any other module?if yes then download that module also.

rdeboer’s picture

rdeboer
Location Melbourne
commented

When you updated Revisioning it is best to update Module Grants too.
Solved: #457552: When I turn revisioning on, the "my content" page becomes a blank page