Many users fail because they cannot easily tell 1, l, L, I or 0, o, O apart. While not a solution, it will help.

Current message:
Type the characters shown in the picture above; if you can't read them, submit the form and a new image will be generated.

Suggested message:
Type the characters (case insensitive) shown in the picture above; if you can't read them, submit the form and a new image will be generated.

Comments

dave reid’s picture

dave reid
he/him
Primary language English
Location Nebraska USA
commented
Version: 5.x-1.7 » 6.x-1.x-dev

Bumping to current version to get fixed here. Dries can you confirm that the CAPTCHAs are case-insensitive?

damienmckenna’s picture

damienmckenna
Location TN, USA
commented

The UI should indicate either way, right now it's confusing users if they get a failed attempt whether the issue stemmed from case sensitivity or some other issue. If someone can definitively say which it is I'm all too happy to make up a patch.

dave reid’s picture

dave reid
he/him
Primary language English
Location Nebraska USA
commented
Assigned: Unassigned » dave reid

Confirmed with Dries that the CAPTCHA should not be case sensitive. I'll work on a patch for getting this noted in the interface.

dries’s picture

dries commented
Status: Active » Fixed

I added a note to the CAPTCHA form saying that the box is not case sensitive. Fixed in the DRUPAL-6 HEAD of the module. Marking this fixed.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.