IPN incoming NOT VERIFIED

Rodeo.be - May 9, 2009 - 11:19
Project:lm_paypal
Version:5.x-1.0
Component:Miscellaneous
Category:support request
Priority:normal
Assigned:Unassigned
Status:postponed (maintainer needs more info)
Description

When a user pays for a premium account I get the following errors:
IPN unknown field ignored: protection_eligibility => Ineligible
IPN incoming NOT VERIFIED subscr_signup got
IPN incoming NOT VERIFIED subscr_payment got

(using lm-paypal on drupal 5.17, http-access to paypal)

The result is that the role is not upgraded automatically.

I'm not the first with this problem (#271065: IPN incoming NOT VERIFIED, subscription problem, #184451: error: IPN incoming NOT VERIFIED subscr_signup got ). Can you help me to solve this?

#1

lyricnz - May 9, 2009 - 12:50
Status:active» postponed (maintainer needs more info)

- The first error is caused by Paypal adding a new field to the incoming IPN, that lm_paypal doesn't support yet. You can ignore it.
- The second two errors are telling you that when your site tried to connect back to paypal to verify the IPN, paypal did NOT verify it (though it did not get a connection error). This is most likely a misconfiguration of your paypal server settings.

The two issues you cite are unlikely to be related.

You should include ALL the lm_paypal log messages (with debug enabled) for a single failed requests.

#2

Rodeo.be - May 10, 2009 - 10:38

I ticked the box for "verbose debugging output" but I can't find the debugging output. Where is it located?

My settings:

LM PayPal Host: www.paypal.be
LM
PayPal Max Age IPNS: 120
LM PayPal Javascript Hide Email: Yes
LM PayPal Obey Test IPNS: Yes
LM PayPal Debug: Yes

#3

lyricnz - May 10, 2009 - 12:38

The logging output should appear in the watchdog logs. I don't know if paypal.be supports IPN validation - never used it myself. For your production site you should NOT "Obey Test IPNS".

#4

vitis - August 29, 2009 - 13:11

lyricnz said:

- The second two errors are telling you that when your site tried to connect back to paypal to verify the IPN, paypal did NOT verify it (though it did not get a connection error). This is most likely a misconfiguration of your paypal server settings.

How should Rodeo.be's paypal server settings be set? How was this error resolved?

Last night I tested lm_paypal on my live site by posing as user I created and signing up for a role subsciption.

The first attempt didn't go through - I realized that I needed to set my lm_paypal business account email to match my primary email in paypal. (I have 2 emails associated with my paypal account) So, I changed my primary email in my business paypal account to match my lm_paypal settings. I also had to close the paypal account for my created user so that I could use the same email and credit card for a second attempt (I hate this about paypal). The first attempt may account for some of the error messages.

The second attempt succeeded - I was able to pay, return to my site, and see that a role had been created for me.

I got this in my Recent Log entries this morning. I changed the admin user name to "me." I have not done any lm_paypal work this morning (the 29th). Last night's error log is also littered with similar error messages.

Row titles are:
Type Date Message User (Operations-view)

LM_PayPal Aug 29 2009 - 8:16am IPN incoming NOT VERIFIED  got me view
LM_PayPal Aug 29 2009 - 8:16am lm_paypal_ipn_in $last = 38 me
LM_PayPal Aug 29 2009 - 8:16am lm_paypal_ipn_in called me
user Aug 29 2009 - 8:05am Session opened for me. me
cron Aug 29 2009 - 8:05am Cron run completed (via poormanscron). Visitor
LM_PayPal_Subs Aug 29 2009 - 8:05am cron Visitor
LM_PayPal Aug 29 2009 - 8:05am cron Visitor
error LM_PayPal_Subs Aug 29 2009 - 7:37am Unable to fetch the subscriber object Visitor view
LM_PayPal_Subs Aug 29 2009 - 7:37am in_subscr Visitor
LM_PayPal Aug 29 2009 - 7:37am IPN incoming subscr_eot Visitor view
LM_PayPal Aug 29 2009 - 7:37am lm_paypal_ipn_in $last = 37 Visitor
LM_PayPal Aug 29 2009 - 7:37am lm_paypal_ipn_in called Visitor
error LM_PayPal_Subs Aug 29 2009 - 7:36am Unable to fetch the subscriber object Visitor view
LM_PayPal_Subs Aug 29 2009 - 7:36am in_subscr Visitor
LM_PayPal Aug 29 2009 - 7:36am IPN incoming subscr_cancel Visitor view
LM_PayPal Aug 29 2009 - 7:36am lm_paypal_ipn_in $last = 36 Visitor
LM_PayPal Aug 29 2009 - 7:36am lm_paypal_ipn_in called Visitor
cron Aug 29 2009 - 6:56am Cron run completed (via poormanscron). Visitor

If these error messages ARE from my failed first attempt to sign up a user - when will they go away?

I am hoping that Rodeo.be's solution is my solution,
Vitis

#5

jaykali - September 23, 2009 - 22:04

I got this error bc my paypal email had changed and I found a log entry complaining about that. My question is, is there a way to re-run that IPN hit so that my system can be aware of the subscriber?

 
 

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