By pbarnett on

I spend a bit of time trying to help in the support forums; sometimes there's closure, and sometimes not :-(

Would it not be useful to be able to tag a particular post as 'resolved' so that its status could be used as a search criterion?

I realise that it's not that simple, but it's a thought.

Pete.

Comments

petebarnett’s picture

petebarnett commented

just logged in and noticed your post at the top of the recent posts list. didn't think there'd be another pete barnett doing drupal development!

pbarnett’s picture

pbarnett commented

...but statistically not unlikely. Where in the UK are you?

Pete.

petebarnett’s picture

petebarnett commented

Must be right!
I work in Edinburgh and live in Glasgow.
What about you?

Pete

zirvap’s picture

zirvap commented

I agree, it would be very useful to have something like the issue status - "active", "active (needs more info)", and "fixed" would cover our needs, I think.

As far as I know http://drupal.org/project/comment_alter_taxonomy is used for the issue queues, so all we'd need is a new vocabulary for forum posts.