I have set up my site to use cybersource as the payment gateway and fedex as the shipping provider. When I try to purchase a product, I can get all the way to the page that lets me review my order, but then when i click the "submit order" button, I just get a blank screen. My credit card seems to get charged by cybersource, but I just don't get any confirmation message or emails

After digging around in the code for a while, I realized that the uc_cart_checkout_review_form_submit function gets called, but that's where everything ends. The uc_cart_checkout_complete never seems to get called, and the url stays at cart/checkout/review

Comments

rszrama’s picture

Is anything turning up in your Apache / PHP error logs? We'll need a little more info, as nothing you're using would normally cause a white screen.

glazer’s picture

Thanks for the help, but i figured out the issue.

The HOP.php had a few stray blank lines at the bottom under the ?> tag. I removed them and it started working.

rszrama’s picture

Status: Active » Fixed

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

ruralrooster’s picture

what is HOP.php? I'm getting the white screen on checkout issue and not sure what's up. Server logs say:

[Mon Aug 30 00:47:50 2010] [error] [client 70.244.205.xxx] PHP Fatal error: Unsupported operand types in /home/xxx/public_html/includes/common.inc on line 1592, referer: http://collegereminders.com/cart

ruralrooster’s picture