Strip quoted post from reply

gmasky - June 23, 2009 - 08:20
Project:Mail to Web
Version:5.x-1.x-dev
Component:User interface
Category:support request
Priority:normal
Assigned:Unassigned
Status:active
Description

Is there an easy way to strip the quoted post while replying to a post via e-mail? Presently the quoted post makes the web post long and ugly.

I can easily disable quoting the original post in Thunderbird and Outlook Express ( no idea how to do it gmail, yahoo or hotmail) but that is not an ideal solution

#1

Ian Ward - June 23, 2009 - 12:30

There is a checkbox for this on admin/messaging/mail2web ... do you have that checked? If so, and the quotes are not getting stripped, can you let me know what email clients you're testing with, whether the messages are set to be plain text vs. HTML, etc. Thanks.

#2

gmasky - June 23, 2009 - 17:57

I have already set Enable message cleaner to yes. I have mainly tested with Thunderbird. I know others have used Outlook Express and web email like gmail, yahoo. I just got a reply from a blackberry which got posted with the quoted email. My email replies from Thunderbird go as plain text. I am guessing the web mail and outlook express go out as html

I have setup a mailhandler input format with only the markdown filter. This was mainly because blackberry posts were getting garbled.

#3

gmasky - June 26, 2009 - 08:16

Here are my findings,

I have set a mailhandler input format with only the markdown filter. When a plain text message is received the quoted e-mail gets stripped correctly. If an html e-mail is received, the reply is readable and posted correctly but the quoted portion is posted and appears as html.

Any ideas?

Thanks

#4

Ian Ward - August 10, 2009 - 19:51

This is most likely happening because the demarcation line you're using ((( Reply ABOVE this line...))) is likely breaking to two lines when responded to in HTML format. You could try shortening the length of your demarcation text to see if that helps. I do not have a good code-solution for this yet.

 
 

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