By skyrocketonline on

Hello,

We are attempting to update a current site for a client and have been given the Username and Password and Drupal allows us to login ok, however when we attempt to update Content or anything else in the Menu a message saying "you are not authorized" appears and you can go no further.

Could anyone with any knowledge on this please guide us with some valuable information on how to overcome this stumbling block? If there is any step by step points available or any useful links I would greatly appreciate it!

Thanks in advance and hope to hear from anyone soon!

Regards,

Shane

⋅ Categories: Drupal 4.5.x or older

Comments

jimthunderbird’s picture

jimthunderbird commented

You might not have the permission set up to edit content. Login as super admin user, go to admin/user/access and look at the permission matrix, hope that helps.

skyrocketonline’s picture

skyrocketonline commented

Hi, thanks for your reply.

We have identified that our clients login is the super user account.

Is there any way to overide this glitch and reset the "super user" account and create another account and make it the "super user" acocunt?

mk31762’s picture

mk31762 commented

I am having the exact same issue. It happened rather suddenly and I am now totally out of commission. The problem extends to all my users, not just the super user. At least I'm glad I'm not the only one to ever have this problem. I've spent months developing a site and have a lot riding on it and now, just a few days before launch, my site is useless.

There has to be an answer.