Posted by tejaspmehta on June 29, 2009 at 7:04am
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| Project: | Webform |
| Version: | 6.x-2.3 |
| Component: | User interface |
| Category: | support request |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | closed (fixed) |
Issue Summary
Hello,
I am using webform module (6.x-2.3) for my drupal site. Initially i was able to download excel and tab based data in file but from last few days it stopped downloading. It download only blank file. Can any one tell me why ?
I tried to search this problem on drupal but no one has same problem as i have.
For testing purpose i had uploaded same site on another server and i was able to download data from that testing-site.
So i found out that something on my server needed to be changed. Now can anyone tell me which PHP values are required to set when downloading some large data's.
Here are some details of my server.
memory_limit = 64M
post_max_size = 64M
safe_mode = On
Thank you in advance.
Comments
#1
How many submissions has your Webform received? If it is a very large number you may need to increase your memory_limit within your PHP installation. Also take a look at #423350: Improve efficiency of options in select.inc, which proposes some efficiency increases to make Webform require less memory during export.
#2
#3
One user found that although the export worked locally, on his server it responded with zero length files. The problem was caused because he was using an old version (4.4.8) of PHP on the server - but a newer version (5.3.1) locally.
Upgrading to 5.2.x on the server cured his problem.
If you understand a little Italian, the problem is explained here http://www.drupalitalia.org/node/10564