I am testing out CDN2, and for some reason the videos are not displaying. Everything appears to upload fine, however the video just never displays. What might the reason be for this? Is the player not loading? Assistance would be much appreciated. Thank you.

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Comments

IncrediblyKenzi’s picture

IncrediblyKenzi commented

Does the raw video link work? if so, then it's likely that thumbnails aren't working for you (which we can investigate).

Make sure that you can download the file (and that the "play" button works).

IncrediblyKenzi’s picture

IncrediblyKenzi commented
Version: 6.x-1.8 » 6.x-1.9
Assigned: Unassigned » IncrediblyKenzi

We had an issue with the xmlrpc callback and theming functions that are corrected in the 1.9 release. Please give that a go and let me know if you still experience issues.

pflame’s picture

pflame commented

I am using 1.9 version, sometimes i am unable to see the video.
I am using thumbnail and flash video low resolution formats. Some times thumbnail and video format both are created. some times any one of the format is creating. Unable to understand what is the problem.

ebeyrent’s picture

ebeyrent commented

Any movement on this issue? I am able to upload videos just fine, but I am not getting thumbnails back.

ebeyrent’s picture

ebeyrent commented
Category: support » bug
Priority: Normal » Critical
IncrediblyKenzi’s picture

IncrediblyKenzi commented

A quick update on thumbnails:

We're in process on reworking the way thumbnails are generated in anticipated support of multiple thumbnails per video, as well as supporting thumbnails for all transcoded video formats.

We'll keep you posted.

-=Aaron

ebeyrent’s picture

ebeyrent commented

Is there any way to get a simple patch into the latest dev release so that thumbnails are saved? I have a client who cannot launch their site until this is fixed...

kylebrowning’s picture

kylebrowning commented

ebeyrent, the easiest solution is to add a cck imagefield on the node, override the theme_cdn2_flowplayer and pass in the uploaded image.

Were working to get thumbnails working again, just needs a big overhaul as we only support one size atm, and it is somewhat buggy.

kylebrowning’s picture

kylebrowning commented
Status: Active » Fixed

thumbnails should be working in the latest dev snapshot

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.