By Puddlez on

Successful:
Choose Language, Verify Requirements, Set up database. The Drupal database consisting of 43 tables installs as expected and is visible via PhPMyAdmin.

The Glitchy Part: Once the above step is complete a new page opens with the following error: An error occurred. http://juliecarlson.net/drupal-6.12/install.php?locale=en&profile=defaul...

When I tried to go back through the steps, at the same point (completing set up database), a new screen opens: http://juliecarlson.net/drupal-6.12/install.php?locale=en&profile=defaul.... The issue? It never proceeded to the next set up step. There is no opportunity to configure or administer the program.

My PC: Windows Vista - Cable Modem
Host: Yahoo
MySQL: Server version: 4.1.14
phpMyAdmin - 2.11.9
My existing site: http://www.juliecarlson.net

Since I have existing content, is this possibly creating the issue? I am hoping to keep my site but use Drupal for future designs. Some of my customers prefer Drupal to Adobe Dreamweaver.

I tried deleting the Drupal database, removing all files from my server, refreshing everything and doing a new install. The same thing happened. I'm thinking that this is something goofy I am missing and will continue to try to resolve. If anyone has any feedback or thoughts, it would be greatly appreciated. I can be reached at 708.715.1744 or julie_carlson@comcast.net. Thanks!! :)

PS: The settings file was created and I verified that it is writable. I deleted the Drupal table and attempted to install again. This time it actually started loading files, but suddenly stopped and issued this message: An error occurred. http://juliecarlson.net/drupal-6.12/install.php?locale=en&profile=defaul...

⋅ Categories: Drupal 6.x

Comments

VM’s picture

VM commented

try drupal 6.13 which was released yesterday.

Drop all tables from the DB, remove ALL files and folders from the server and work with 6.13.

Puddlez’s picture

Puddlez commented

I'll give this a go now. I was really, sorta still am, feeling like a moron.

Sunshiney’s picture

Sunshiney commented

Wonder if anything said in these discussions would help you: http://drupal.org/node/31395

Puddlez’s picture

Puddlez commented

I did find some of the conversations around this and wil do a few more reads as well as grab version 6.13. :)

Puddlez’s picture

Puddlez commented

I can get it to install block and filter before getting an error message gram now... :(

VM’s picture

VM commented

posting direct links to your site to see error messages doesn't work. you need to copy the errors to drupal.org

Puddlez’s picture

Puddlez commented

Hi VeryMisunderstood,

Thanks for the response.

My PC: Windows Vista - Cable Modem
Host: Yahoo
MySQL: Server version: 4.1.14
phpMyAdmin - 2.11.9

The error below is what I get when the installation process reaches the "install site" step. I downloaded version 6.13, created the settings.php file leaving the default.settings.php file in the sites/default directory. The write priveleges are set to 777. The Drupal table was set up successfully - checked using PhpMyAdmin. Unfortunately, I can't send screen shots via this forum. Never had issues like this installing other programs. It's driving me nutty because I have a hunch the solution is likely something very simple that I am overlooking.

Thanks!
Julie

************************************************************
Installing Drupal
The installation has encountered an error.
Please continue to the error page

An error occurred. http://juliecarlson.net/drupal-6.13/install.php?locale=en&profile=defaul...

VM’s picture

VM commented

what version of PHP, not phpmyadmin.

you're definitely going to want to read that entire thread nwwoman linked to.

Puddlez’s picture

Puddlez commented

HI...

I was trying (still am) to get this info. I learned that I need to use this to find out: string phpversion ([ string $extension ] )
I am just trying to figure out where to put this command at the moment. I appreciate your patience.

Thnaks
Julie

VM’s picture

VM commented

your host should have php infor available on the host admin panel.

if not create a phpinfo.php file
add to it:

<?php

phpinfo();

?>

upload the file to your root folder
call the file in your browser

more information on the method above = http://www.php.net/phpinfo

Puddlez’s picture

Puddlez commented

That's awesome! :)

PHP Version 4.3.11
Server API: CGI/FastCGI
Thread Safety: Disabled

VM’s picture

VM commented

based on http://drupal.org/requirements it should work. I don't understand what the problem may be here. You seem to fall into the bottom of the requirements bin. I not longer have PHP 4 running anyway and thus no way to test.

Puddlez’s picture

Puddlez commented

onto an answer. I shared a conversation with a Yahoo tech who finally leveled with me. They flat out do not support Drupal and do not plan to update systems anytime in the near future. There have been increasing inquiries to Yahoo. The older versions of Drupal will work, anything current will not. I was on the phone with them this morning and really wish they would have just leveled with me then. Depending on my customers response to this, it may be time to go shopping for a host.

I really appreciate all of your help today. :)

Thanks
Julie

Anonymous’s picture

Anonymous (not verified) commented

I may have missed something, but why are you installing in

/drupal-6.13 previously you had /drupal-6.12

and not either

/drupal or even the root?

Using your method when theh next upgrade comes along could get confusing. I am no expert but suspect its down to the path to your installation

VM’s picture

VM commented

the path is fine. drupal started to install. Go so far as installing the tables before error.

re-reading the thread, you will note that I guided the OP to use install drupal 6.13 instead of 6.12, hence why the folder change on the OP's part.

OP wants drupal installed in a sub-directory so they can learn how to work with drupal, which is why it is not in the root.

drupal-6.12/ is the subdirectory the installation is in, which is really no different than being in a subdirectory called drupal, /drupal. it's just more to type.

Personally, I'd have set up drupal on a subdomain of my server, ex: sandbox.mysite.com but that is personal preference.

What the OP is doing is possible. However it looks like there may be a hoop to jump trough with regards to hosting at yahoo.

Puddlez’s picture

Puddlez commented

This is for a brand new install. I never installed or successfully used Drupal before. It is something I am trying to do for the benefit of my customers. :)

Anonymous’s picture

Anonymous (not verified) commented

Good point VeryMisunderstood , i missed the 6.12/13 bit :)

I too would have done it in a sundomain. Infact that is what i did when i first used drupal, so that i could keep my live site running. Actually i had 3 subdomains master, backup and experiment. I wasnt taking any chances.

One thing they may want to do when its up and running is to block access using a robots in their root. I had to do that so my test site wasn't googled (after i found it had been)

Puddlez’s picture

Puddlez commented

I uninstalled all files for 6.12 when I saw this message:

*****************************************************
try drupal 6.13 which was released yesterday.

Drop all tables from the DB, remove ALL files and folders from the server and work with 6.13.
********************************************************

1. I downloaded and unzipped all the files.
2. Uploaded the files to: /freespiritforever7/drupal-6.13/
3. Created the settings.php file
4. Set permissions to 777
5. In mysql, created a database called "Drupal"
6. Opened the Install.php file and provided the username, password & database name. Changed "localhost" to "mysql"
7. Selected continue.

The process itself appears to launch successfully, but then hangs up part way into the installation.

Should I rename the mail folder from "Drupal-6.13" to just "Drupal"?
It is installed at the root, but I have an existing index.html file there for my site. Could that create issues?

VM’s picture

VM commented

whoa!

you manually inserted your database information into settings.php?

if so:
you don't manually insert username password and database in $db_url
drupal does that when you get to the proper installation screens and enter the information.

Puddlez’s picture

Puddlez commented

I provided that info as a part of the installation guide. I just tried installing again (clean), this time under a subdirectory as suggested. Same result. :( It starts to install the files and then stops cold: An error occurred. http://www.juliecarlson.net/Drupal/drupal-6.13/install.php?locale=en&pro...

This is really disheartening because customers seem to like it, but I've spent most of the day on it with no luck.

Puddlez’s picture

Puddlez commented

There is a thread around this issue here:
Home » Download » Drupal project » Drupal » Issues http://drupal.org/node/320532

Hoping that there might be a solution in the works. :)

Sunshiney’s picture

Sunshiney commented

You positive that your database host is suppose to be mysql??

Postscript: OK, I see that yahoo is using mysql as server name for the database...strange. But if your phpmyadmin supports that conclusion, then you're correct.

I found this install on yahoo info that might be of help (or not):

http://animatrick.com/?p=699

I just read this from Yahoo: "Note that register_globals will soon be removed completely from PHP, so we recommend writing scripts that will not rely on the directive."

Me? I'd find another host.

resting’s picture

resting commented

any solution to this?? installing 6.17 and having this issue too.

phraensys’s picture

phraensys commented

me too
i have the same problem

choose language, checked
verify requirements, checked

after creating a database, and entered the necessary info the
-database name
-database username
-database password
-database host
it just goes back and back on the same stage with empty forms for those data
what is wrong with this?

prompt reply/solution would greatly be appreciated!!!
thank you in advance...

resting’s picture

resting commented

I fixed mine. Had to inform my hosting to disable mod_security2.
Refer http://drupal.org/node/320532