installing Ticketing Module
chris_bbg888 - July 2, 2009 - 19:58
Hi,
I try to install the Ticketing module http://drupal.org/project/ticketing.
I uploaded, activated the module and set the user rights for it.
Now the readme tells me to go on http://localhost/drupal/?q=admin/ticket
I tried everything: instead of admin my username, another path like localhost/drupal/admin/ticket etc.
I really dont know how to go on to edit the ticketing system.
Many thanks
Module-specific questions
Module-specific questions should be asked in the support queue for that module. I don't use this module, but I see that there is documentation available. The link from the project page takes you to http://gug.grid.niif.hu/ticketing/. I recommend you read the documentation available there.
And if you plan to post a support request for the module, you'll need to provide more information, like any error message you may be getting, etc. From your post, I have no idea what happened when you went to http://localhost/drupal/?q=admin/ticket.
I don't use this module, so I haven't tried to configure it. I do see that you can try it out on the same site as the documentation as that's a demo site for this module.
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"Nice to meet you Rose...run for your life." - The Doctor
My first public Drupal site - EyeOnThe503
thanks
Thanks for your reply. I read the doc, and thats my problem.
After nearly one day of trying I skiped the module. In the drupal irc they told me that might be not a stable release.
I use casetracker instread because the project "procect" is not ready for drupal 6.x yet.
many thanks