Urgent help needed please - I did not have sufficient disk space allocated. Now I have a big problem.
Hello,
I was uploading a few modules to my site, such as Views, CCK and about 7 others.
Anyway, on my web hosting account, I only had 50mb of space set up for this domain name.
Various hosting software take up a lot of this, such as spam blocking software, site statistics software etc...
Anyway, part way through uploading these modules, the last 320 files weren't able to be uploaded and I got a failure message in my Filezilla ftp program.
I finally realised that I should have allocated more disc space on the server.
This I have now done and upped it to 150mb which should be plenty.
I just happened to visit the site to see what had been uploaded per drupal (I was going to reupload everything again in any case), but the site is now not available.
Drupal just shows a Site-offline page as follows:
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Site off-line
The site is currently not available due to technical problems. Please try again later. Thank you for your understanding.
If you are the maintainer of this site, please check your database settings in the settings.php file and ensure that your hosting provider's database server is running. For more help, see the handbook, or contact your hosting provider.
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Oh my god!!!
What do I need to do?
Drupal won't let me in to do anything.
I can't even access any admin pages.
Please help!!!
This is urgent :-(
Thanks,
Sam
Problem has now been solved
Problem has now been solved :-)
As you can tell, I am not a server admin!
Anyway my hosting company had this to say:
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When a site reaches it's disk quota, MySQL for the site will crash as there is no space left to write data to - the server revokes MySQL privileges, this stops damage to the database of the site, because writes can no longer be attempted, preserving the existing data until the disk quota issue is solved.
The reason that MySQL access wasn't restored immediately after raising the disk quota is that a scheduled hourly task is run to check disk quotas, and if it finds that the site has come within its quota again, it will enable the previous MySQL privileges again. So it can take up to 1 hour before access resumes after fixing a disk quota issue.
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I guess those boys know what they are doing.
I need to pay closer attention next time I do this kind of ftping etc...
Once again, I am use to static sites which don't take up much space.
I am learning :-o
Sam
I had a similar scare today...
I got the same message, and I couldn't even login from mysitename.com/user nor could I connect through ssh. Luckily (!) I remembered to go to the admin panel of the hosting account and noticed that there was a "Restore" option from the most recent backup. I also saw a message that I had reached the maximum backups allowed and I needed to delete some of the older ones. Anyway, I started with a restore from the most recent backup, and the site was back on again. (whew!) I then deleted some old backup - I had never thought of paying attention to this until now. Anyway, my site is just a play site till now, where I have just a few users and I test out some modules and features - it could have been an embarrassment if it had taken place on a larger site with more visitors - which I plan to set up one of these days.
By the way, could someone tell me where this "The site is currently not available due to technical problems. Please try again later. Thank you for your understanding." message is coming from? I would like to customize that message - maybe with an email link (maybe not as a link, but as a picture) to contact me if it happens. Also, the site name at the top reads as "Drupal" - but I would like to change it to my site name as well. I guess it could be similar to customizing the "Site offline" message - which I have been planning to take a look at :)
check your database settings
you need to check your database settings in settings.php. If everything is fine then delete the half upload modules from the server. After deleting all the unwanted or half uploaded modules, check out the site. hope it works.
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Mohanraj Thangarasu
My drupal tips & tutorials -Drupaltricks.com