My shoutbox has started to behave odd! - Some users get this error when trying to post:

"Validation error, please try again. If the error occurs again please contact the website administrator."

Some of the users getting this message was able to send massages before!

Comments

palik’s picture

palik commented

subscribing - me too, upgrading from 5.x to 6.1, some users can shout, some cannot, silly thing that some people told me that they upgraded their java and it started to work propoerly :)

palik’s picture

palik commented

in my case setting page compression (in drupal admin/settings/performance) off caused this error to go away - i think maybe my host is already comressing pages, or maybe shoutbox don't do well with that setting

palik’s picture

palik commented

sorry for spaming but today i rechecked this and it seems that i was wrong - the setting that causes shoutbox validation problems was block cache, not page compression, sorry

ragesoft’s picture

ragesoft commented

thx to palik, that solved the problem :D

block cache must be deactiveted to work with shoutbox.. why not

jcisio’s picture

jcisio commented

Of cours, the shoutbox form has token to validate, you it can't not be cached.

mstef’s picture

mstef commented

try 2.x: much better

ragesoft’s picture

ragesoft commented

i used version 6.x-2.3 and still got this problem ;) but now it's solved :D

mstef’s picture

mstef commented
Category: bug » support
Priority: Critical » Minor
Status: Needs work » Closed (works as designed)

This has nothing to do with Shoutbox. This is in regards to the Drupal form API and it's working exactly as expected. These errors usually come if you're logged in to a site, say with multiple tabs open. You log out of the site in one window, but in the other window you try to submit a form. These message will show because your session was ended and the form data is now invalid.