It would be nice if there was a "nag" button on every ticket with the ability to send notification once to some users. There could be a pre-defined nag that would be used for that

Comments

jeremy’s picture

jeremy commented
Status: Active » Postponed

Patches welcome. It's not something I intend to add myself, but I'd be happy to merge well written code that accomplishes this.

jeremy’s picture

jeremy commented

I think your earlier issue attempts to accomplish this, however in the core support module:
#508236: Ability to send a remind to users

court-jus’s picture

court-jus commented

yes, that's why i submitted this issue now in the nag module (which i hadn't found before). I would be nice to see if my patch could go easily in the nag module or not