Download & Extend

One timer/one ticket notification

Project:Support Nag
Version:6.x-1.x-dev
Component:Code
Category:feature request
Priority:normal
Assigned:Unassigned
Status:postponed

Issue Summary

It would be nice if there was a "nag" button on every ticket with the ability to send notification once to some users. There could be a pre-defined nag that would be used for that

Comments

#1

Status:active» postponed

Patches welcome. It's not something I intend to add myself, but I'd be happy to merge well written code that accomplishes this.

#2

I think your earlier issue attempts to accomplish this, however in the core support module:
#508236: Ability to send a remind to users

#3

yes, that's why i submitted this issue now in the nag module (which i hadn't found before). I would be nice to see if my patch could go easily in the nag module or not