Email notification can't be send

parasolx - July 18, 2009 - 00:52
Project:Watcher
Version:6.x-1.2
Component:Miscellaneous
Category:support request
Priority:normal
Assigned:Unassigned
Status:closed
Description

Email notification can not be sent to the user subscribing certain topics. I try to make a testing by through watcher testing method and i have receive those email. But when someone subscribe and that nodes either have been commented or updated, the email failed to send.

When i try to send it manually this error come out:
Unable to send e-mail. Please contact the site administrator if the problem persists.

And i lookup in the dblog and here is the error:
Watcher failed to send notifications using the cron method.

Could this module problem or i need to check my drupal email setting?

#1

solipsist - July 18, 2009 - 08:13

It would appear that Drupal was unable to send the messages. Does email work in other cases, i.e. user registration and password retrieval?

#2

parasolx - July 18, 2009 - 18:35

yup.. it all work. that make me confuse either this module problem or drupal email sending email is problem.

#3

solipsist - July 18, 2009 - 19:15

Are you using a mail module such as phpmailer, mimemail or smtp?

#4

parasolx - July 18, 2009 - 20:15

before i used mimemail.. then i have uninstall it seems i think it is the reason..

then after unistall this module, seems the error still same.

#5

solipsist - July 18, 2009 - 22:34

then after unistall this module, seems the error still same.

Which module?

Please disable all modules but Watcher and see if that fixes the problem. You can also download the development snapshot and see if it works as it uses a different method to create the from string used in the emails.

#6

solipsist - July 24, 2009 - 13:46
Priority:critical» normal

Changed priority to normal as it doesn't affect every user under every circumstance.

#7

solipsist - July 28, 2009 - 19:17
Status:active» fixed

I assume the fix I made in the development version to be working and will consider this fixed as per 6.x-1.3.

#8

System Message - August 11, 2009 - 19:20
Status:fixed» closed

Automatically closed -- issue fixed for 2 weeks with no activity.

 
 

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