I have two production sites which I just upgraded to Sky 6.x-3.7. I had a previous Sky 6.x-2.x-dev theme in my /themes folder, removed it and installed the new Sky 6.x-3.7 theme into the /sites/default/themes/sky folder. I also cleared my browser cache. When any user tries to login, the result is a completely blank page.

Not sure what to do at this point. Any assistance would be greatly appreciated!

Best,
Steve Montano
stevemontano@gmail.com

Comments

aimutch’s picture

aimutch commented

Steve,

Themes should be installed here:

/sites/all/themes/sky

Try loading it into the correct location and let us know if that resolves the problem.

smontano’s picture

smontano commented

Hi there,

I've seen some people say themes should go into /sites/default/themes and /sites/all/themes but I could never find a definitive answer. In what case should they go in /default and in what case should they go into /all?

After tons of investigation, it actually wasn't a theme issue. Without notifying users, my hosting company recently changed some settings which conflict with the update module. This just happened to occur at the same time I updated this theme. I had to go into phpMyAdmin to manually disable the update module and the site works great now.

Steve

aimutch’s picture

aimutch commented

Steve,

Contributed themes and modules always go under /sites/all/themes and /sites/all/modules. Not sure what the purpose of the default folder is for but I've never installed contributed content there.

jacine’s picture

jacine
she/her
Location New York
commented
Status: Active » Closed (fixed)

Hi Steve, sorry you've been having such a rough time.

I hope you have better luck with your host in the future :)