Unable to send e-mail with outside e-mail accounts
ideamichelle - August 17, 2009 - 16:14
| Project: | SMTP Authentication Support |
| Version: | 6.x-1.x-dev |
| Component: | Code |
| Category: | support request |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | active |
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Description
I've been devloping a new site for our company and our company has our own SMTP server and I configured it in "SMTP Authentication Support" in Drupal 6.13. The problem is that I'm able to send email to our company's email account only. If I send email to other accounts with yahoo, hotmail or others, I got message as "Unable to send e-mail. please contact the site administrator...."
We use MS Outlook(desktop and web basis) and we could send email to anybody and never had any problem.
Please let me know what could cause this and how to fix it. Thanks.
#1
I had same issue, email adresses with domain name same as of my site worked, but with other domain names didn't. I noticed that I was using external email address at:
Admnister>Site configuration>Site information>E-mail address
After changing email address to a local (so domain name=my site name), problem with sending emails to outside addresses went away.
#2