Hello,

When a subscription is cancelled or refunded, is that recorded in paypal?

Cheers,
G

Comments

chandika’s picture

chandika commented
Component: User interface » Code

The IPN details seem to come into Drupal but there is no way for us to use Conditional Actions to figure out if there was a cancellation or not.

Am I missing something here?

arithmetric’s picture

arithmetric commented

@giorgio79,

Subscriptions must be canceled through PayPal. The PayPal Buttons module cannot tell PayPal to cancel a subscription.

This is a basic feature/limitation to PayPal WPS Subscriptions: PayPal handles all of the processing -- payment, subscription registration, renewal, expiration, and cancellation -- and afterward notifies the merchant site.

The PayPal Buttons module should record subscription expiration and cancellation to the Ubercart order when it is notified of such an event.

@chandika,

The PayPal Buttons module uses the Rules module, not Ubercart's Conditional Actions module, for triggering custom actions that respond to PayPal Buttons events.

arithmetric’s picture

arithmetric commented
Title: Cancellation and refund are handled as well? » How are subscription cancellations handled?
Status: Active » Closed (works as designed)
giorgio79’s picture

giorgio79 commented

Thanks detour. Sounds great. Appreciated.