I was trying to leave a message about a license violation issue, but I was not able to accomplish it because all times I got an error message saying Your submission has triggered the spam filter and will not be accepted..

I tried in many ways, but I was not able to send the message; I also tried to simply write a link and to ask if somebody could give a comment about what reported in a issue, but I was not even able to do that.

Comments

gerhard killesreiter’s picture

gerhard killesreiter commented

it works for me

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented

I tried again, but I could not send any message. I also tried sending a simple message like contact me for details, but the spam checker triggered, and blocked me.

If the website is still using mollow.module, then it is possible to set some roles that automatically bypass the spam checker. Or, in alternative, the problem could be caused by the IP (even if my actual IP doesn't create any problem with drupal.org); or the IP is checked, and it is blocked because I am in a different location from where I usually connect.

I sent messages through the Drupal Association web site before, but I always saw a CAPTCHA form field that now I don't see anymore. Is anything changed?

killes@www.drop.org’s picture

killes@www.drop.org commented

I have temporarily changed the mollom settings for the contact form, can you try again?

When I used it, I was logged out too.

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented

It worked; this time the CAPTCHA was already present, and I was able to send the message.

Thanks, killes.

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented

I have temporarily changed the mollom settings for the contact form, can you try again?

Does that mean that when the settings will be changed as they were before I will still have this problem? I hope not; I sometimes report license violations, and I would need to be able to sent a message without to open an issue report because Mollom doesn't allow me to send the message.

gerhard killesreiter’s picture

gerhard killesreiter commented
Status: Active » Fixed

I do not know why mollom did prevent your input. I will not change that setting back myself. If anybody eelse does, please re open this issue.

marcoBauli’s picture

marcoBauli commented
Status: Fixed » Active

when sending the contact form, it requires to enter a captcha, but a captcha form does not show up anywhere on the page. Is actually impossible to contact anyone.

Tried both as auth and anonymous. Thx

gerhard killesreiter’s picture

gerhard killesreiter commented

Please try again, it seems there was a problem with mollom's captcha server.

avpaderno’s picture

avpaderno
he/him
Primary language Italian
Location Brescia, 🇮🇹 🇪🇺
commented

As reported in #572772-1: Spam filter (mollom?) on g.d.o prevents posting and provides no captcha or validation, when the CAPTCHA doesn't appear is because the module is not able to contact the CAPTCHA server. In the same issue, Dave reported that should be necessary to clear the cached CAPTCHA server addresses.

EDIT: The right words used in #572772-5: Spam filter (mollom?) on g.d.o prevents posting and provides no captcha or validation are:

We had some Mollom servers-side captcha-server-lists that were messed up. They should be fixed now, but anyone using the module (including g.d.o) needs to refresh the cached list of servers. You can do that by going to admin/settings/mollom and submitting the form.

deviantintegral’s picture

deviantintegral commented
Status: Active » Fixed

I've cleared the caches for Mollom. As well, I'll be updating Mollom to the same version used on g.d.o which is apparently much better in terms of false positives.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

sgprs’s picture

sgprs commented

I'm having this same problem. Before, I've been able to post with no issues. Now, I am not able to post at all in the Groups section. Everytime I try to attach a file, it blocks me. I take out the attachment... it still blocks me. I took out all links in the post... still blocked. What's going on here?

I like Mollom, and am using it on our own site, but man, there just seems to be issue after issue with it. I'm posting from home, the same place I always post from... same IP.

Now, let's see if this posts!

deviantintegral’s picture

deviantintegral commented

@sgprs: This issue was for posting on the association.drupal.org site; if you're still having problems posting on groups.drupal.org, please file a new issue against that component. Thanks!

sgprs’s picture

sgprs commented

Ahh... ok. Sorry about that :)

I did a search and came across this thread, but guess I didn't read it clearly.

Thanks!

Project: Drupal.org infrastructure » Drupal Association Project(s)
Component: association.drupal.org » Other