This is a request to add functionality to the checkout process that allows a customer with existing gift certificates to NOT use the gift certificates. The UI control for this might be an "apply gift certificates" radio button.

The use case is a customer who wants to save a gift certificate for purchasing a special item rather than an "every day" purchase, perhaps because the gift certificate was received from a loved one and therefore the purchase has sentimental value.

This request was initially described in the following thread but has been moved here:
http://drupal.org/node/494396#comment-1992342

Thanks!

Comments

torgospizza’s picture

torgospizza
he/him
Primary language English
Location Portland, OR
commented
Status: Active » Closed (duplicate)

I'm going to mark this as a duplicate to the new issue I created here, which seems like a more clearly defined issue: #1006216: $0 order total when certificates are present and using non-GC payment method

MBroberg’s picture

MBroberg commented
Status: Closed (duplicate) » Active

I hope you don't mind that I reopen this, because to me it is not a duplicate. The other issue regards $0 totals.
In my use case, customers are buying classes. Some classes are paid for by check or by Paypal. Other classes are paid for by their school funds, but they still have to place an order. In cases where the school is paying, they will not want to apply any discounts. The school pays the full amount, so the order total is not $0. The customer may want to save the certificate for future use on an order where they are paying out of pocket.
I need the customer to be able to select the payment method (check, PayPal, school funds) and to be able to decide whether or not to apply the credit or save it for a later time.
Also when the order is $0 already, because they just need to place the order for the class but the class is free, I need to reserve the account credit amount for later use. I need both use cases.
Free order methods and GC payment methods, etc, are too confusing for the customer. They already have trouble clicking on one of 3 choices (eg "I am using school funds for 2 children but paying out of pocket for the third, what do I do?")! So we provide order adjustment options, coupons, and account credits to be used for certain situations. Make sense?

I vote for a "Use GC on this order?" yes/no checkbox. They may even want to apply only a portion, such as $5, and save the rest.