I am unable to log into drupal using the administrative username/password given to me by the person who set up my website. I am currently trying to move my site over to another host but the new hosting people had this to say reguarding a module that was added:
"We have imported your database and corrected your connection string. Now, your Web site is currently giving error as ‘Page not found’. This appears to be related to a module you have added to Drupal called 'Clean URLs', you may want to disable this module or troubleshoot how to correct it. I was able to connect database at http://pine1.fatcow.com/connectdb.php without any issue. Please check the script from your end."
Is there a way to reset the username/password? Right now they are telling me that we are a t a stand still without being able to log into Drupal.
Comments
It sounds like they've either
It sounds like they've either forgotten to copy across the .htaccess file else they've not got mod_rewrite enabled in their apache instance. Either way it sounds like they haven't a clue of what they're doing...
To manually turn off clean urls just edit the clean_url entry in the variables table, change it to: s:1:"0";
IGNORE that you can't log in, this is because Drupal is expecting clean urls to work and so is redirecting you to a page which it cannot process. Once you turn them off, obviously this won't be a problem any more.
They'll probably need to truncate all the cache tables (ALL tables like cache_xxxx)
Good luck...
Pobster