I have tried everything in the book, forums, FAQs, and Help and nothing seems to fix my problem. I keep getting the same message when I click on Insert/Edit Image then the "Browse Server" button when using FCKeditor.
It says "The page at [site] says: The server didn't reply with a proper XML data. Please check your configuration."
The site is not Live yet, it is on a Dedicated server through Site5 and they set it up where we can have multiple sites on one server. Ex. http://$$$.$$$.$$.$$$/~name/. Is this why I keep getting the error in FCKeditor? I've looked at the fckconfig.js, config.php, and even Drupal's settings.php and everything seems to be in order. Any Suggestions???

Comments

raybgd’s picture

raybgd commented
Jorrit’s picture

Jorrit commented
Status: Active » Postponed (maintainer needs more info)

There are two ways to debug this: either you're going to sniff the network traffic to see what's causing the XML to be malformed or let me do it. It is really hard to debug this problem without access. Is it possible for me to have a look?

myownsummer’s picture

myownsummer commented
Version: 6.x-2.x-dev » 6.x-1.4
Component: File browser support » Code
Priority: Normal » Critical
Status: Postponed (maintainer needs more info) » Active

I have a similar problem, but I don't get any messages. The Images just don't show up!
Please help.

Jorrit’s picture

Jorrit commented
Status: Active » Postponed (maintainer needs more info)

Is this already fixed? Otherwise please provide more information.

Mindy’s picture

Mindy commented
Status: Postponed (maintainer needs more info) » Active
Issue tags: +fck upload

I can confirm this issue. Using version 2.6.5 of original fck editor and Drupal fck module version 6.x-1.4. Godaddy hosting. I uploaded a screencast here: http://everlightproductions.com/drupalFckUploadIssue/

FCK seems to think the file is uploaded to the directory when in fact it is not. If I FTP an image to that directory, I can access it using FCK. I have successfully implemented FCK and it's image upload functionality on other sites (but not with Godaddy hosting, if that's relevant). For my admin theme, I'm using Garland.

Feel free to contact me if you would like more info.

Cheers,

Mindy

Jorrit’s picture

Jorrit commented
Status: Active » Postponed (maintainer needs more info)

What are the permissions of the file that's uploaded using the built-in filebrowser? Because it seems like the file is uploaded, only it's not accessible in the browser. What is shown when you enter the path to the file in the browser? (http://yoursite/sites/default/files/images/how-to-write-a-memo.jpg). Is your Drupal installation located in a sub directory or in the root of your domain?

Mindy’s picture

Mindy commented

When I ftp to the directory, the files I uploaded using fck editor are not there. So the upload did not really happen (although it appears that it did via fck). I'm wondering if there are permissions on the server that won't allow that kind of upload? That's why I'm thinking Godaddy might be a factor. When I get a chance I'll give them a call and ask about it.

Mindy’s picture

Mindy commented

Contacted Godaddy this morning. They say they the problem couldn't be from them. I've never edited my .htaccess file. It's the original that came with my Drupal install. I re-checked my settings in the config.php file and the settings.php file. Issue persists.

Mindy’s picture

Mindy commented

Gave up on doing it this way. I installed ImageBrowser and got that to work.

Jorrit’s picture

Jorrit commented
Status: Postponed (maintainer needs more info) » Closed (fixed)

I'm glad you've found a solution.