Hi,

I´ve installed Drupal and some additional modules needed by what I was trying to do. I don´t know what point in time it started to get stuck in the admin interface.

All pages, image galleries, poll, view, etc (every node) seems to work well for anonymous, normal or admin users. However when an admin user clicks on admin menus like "site building", "site configuration", etc (any admin page), in many times the server resets the connection with browser. Seems that too many time is being taken by Drupal to answer the request but it is not a PHP execution timeout. If I try reload button or back and click again sometimes it works sometimes not. The fact is all retries need to get something done (submit a node for example) takes too long time due try-fail-retry-fail-retry-success streak. Normally, after login system as a admin and acess on admin screen the problem happens on the next click or submit. Again, if a anonymous user access pages in the site there is no wrong behavior.

I tried look at the logs bug could not find anything which says what part of my system is crashing or failing. Neither PHP logs neither drupal logs. I really have no idea of what can cause this behavior.

Does anyone has the light?

Thanks and best regards,
Benito

Comments

Anonymous’s picture

There is a known problem using the admin interface if you are behind a firewall.The update module is trying to connect to drupal.org to check you have the latest version of drupal and modules.

There is a patch on drupal.org which enables you to set up proxy details.

Or you can try disabling the update status module....

jrbenito’s picture

Hi John,

Thanks for help.

I don´t know about firewalls or proxies in the network of my Webhost service but disable the update status module seems reasonable to me. I every manually check for updates when doing admin. tasks.

I will try and if the problem persist I come back.

Thank you again.

Regards,
Benito