Seller's orders aren't showing up
mpaler - September 29, 2009 - 21:16
| Project: | Ubercart Marketplace |
| Version: | 6.x-1.x-dev |
| Component: | User interface |
| Category: | support request |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | active |
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Description
Having an awful time getting orders to show up on a seller's order page (user/*/selling/fulfill)
Orders are also not showing up here:
admin/store/reports/seller/statuses
They are showing up on global order page:
admin/store/orders/view
I'm using ubercart 6.x-2.0-rc6 & D 6.14...
Any recommendations, tips would be greatly appreciated!
Mike
#1
Related question:
Are the Marketplace conditional actions configured properly out of box? Does order status and notification have anything to do with how conditional actions are configured?
#2
Try updating the order to complete, then see if it shows up in the report. Once the payment is complete, then the order can be shipped/fulfilled.
#3
Thanks for the quick reply.
Sorry for my ignorance -- how do I set the order to complete? (I can see that it's pending).
Thanks,
Mike
#4
/admin/store/orders, click to edit the order, on the bottom is 'status'. Run that the entire way up to completed.
I did the same thing, discovered it by accident.
#5
OK,
Now we're getting somewhere. I'm in testing mode, so I'm kind of learning as I'm going. I was testing using the "Check or Money Order" method.
I was able to apply a full payment received using the store admin interface and then the order showed up in the Sellers orders queue. That's perfect...
Do you know if there would be a way to notify the seller that an order was made on their product when a user checks out? I'm assuming conditional actions...
Thanks again for the quick response and thanks so much for this excellent module!
Mike
#6
While we're on the subject of order status/fulfiilment/shipping -- is it possible to let the seller use/see the Packages & Shipments tabs that is in the store admin view?
#7
I can't offer too much help with #5 and #6. No shippable products on my site and the sellers inventory is all offsite, so I had to build a few custom features for it to work smoothly.