I have followed all the instructions and reloaded the module and config files from scratch in the same way it worked fine for the previous version, but when my home page loads it just has a white band at the bottom of the page that reads bowob: ready from now
The chat works fine from www.bowob.com.
Can this be fixed?

Comments

SuperContraXTC’s picture

I am having the same issue. Exactly what u said

bowob’s picture

Solved in 8.8 version

iwkse’s picture

8.8 here but still the same issue.
This happens with multi.
Setting to mono i get Chat plugin by BoWoB Chat for Drupal
But i can't see the chat bar.

Looking better in the tables i see bowob_type is empty.

drupal=# select * from drup_bowob_cfg;
bowob_type | bowob_value | bowob_time
------------+-------------+------------
(0 rows)

tobiberlin’s picture

Same here...

bowob’s picture

The most common in this case is an configuration error in your module files.

1- Deactivate your module.
2- Go www.bowob.com and "Install".
3- Follow the instructions, downloading and overwritting all the files.

If the problem persists, use "Support" at www.bowob.com

iwkse’s picture

I already followed such steps but i still get the same

bowob’s picture

So use "Support" at www.bowob.com, indicating your website address.

iwkse’s picture

@tobiberlin are you using postgreSQL database?

tobiberlin’s picture

@iwkse to be honest - don't know :-) think it is MySql if this respond fits :-)))

tobiberlin’s picture

Ok, I did it again - I deactivated and deleted all modules and files and used just the module and files found on bowob.com. I followed EVERY single step and nothing works. I will contact support now...

bowob’s picture

There was an error with the "chat loader".
It has been solved in 8.9 version.

iwkse’s picture

Still doesn't work here.

tobiberlin’s picture

It doesn't work here either

tassoman’s picture

Version: 6.x-8.7 » 6.x-8.9

8.9 doesn't works

tassoman’s picture

Title: bowob behavoir since 6.x-8.7 » Bowob: Ready from now
bowob’s picture

Well, tell me your website address and I will check it.

edufol’s picture

Hi,

Same here...
my website is www.decreixement.net

bowob’s picture

edufol,

Your file "bowob_config.php" is wrong.
It means you have created a new room at bowob.com and you haven't updated that file.

1- Deactivate your module.
2- Go www.bowob.com and "Install".
3- Follow the instructions, downloading and overwritting all the files.

tobiberlin’s picture

I still have this issues although I was told that there has been made some changes in the files - so I de-activated and re-installed everything but still nothing changed.

edufol’s picture

Now works fine!! thanks 4 this fantastic tool... also the installation is a bit complicated.

Thank u!

tobiberlin’s picture

For me it works fine now as well... thank you very much for your support!

bowob’s picture

tobiberlin can you tell to other users how have you fixed it ?

tobiberlin’s picture

First the Bowob team just changed something on the files - another issue was that one had to use a username and password to enter my page which does not work for bowob chat. After deactivating this login for the whole website it worked

wayne57’s picture

Does that mean if your site is a members only site BOWOB wont work?
But one of the configurations is authenticated users only, thats a paradox!
Can someone explain why bowob is not seeing the server to allow it to work?
This module is still not working.

tobiberlin’s picture

I used a .htaccess for authorization - it was not a Drupal login which was required. That might be the reason!

bowob’s picture

wayne57,

As said tobiberlin, the problem was a external (htaccess) authorization.
Bowob works fine for "members only site".

bbkz’s picture

Hello

I get the same message.

I quickly checked the part printing out this message it is in bowob.module beginning on line 797:

  $bowob_rs = db_fetch_object(db_query("SELECT bowob_value FROM {bowob_cfg} WHERE bowob_type = '%s'", $cfg_type));
    
  if(!$bowob_rs){
    $output .= "BoWoB: Ready from now";
  }

Then i checked my database table bowob_cfg and i don't have any rows there, i think it may be related to the security issue. Which files does have to be accessable from a client and why?

Thanks
bbk

bbkz’s picture

sorry for my quick posting.

i tried with my other domain alias as i had a ö in my domain... i'll keep you informed if it really was this problem, but i think so.

greetings
bbk

pacman2009’s picture

Do I need to create account bowob.com to use this module? I installed this module, don't see any configuration settings. My page has "Chat" link added in the left side bar. If I click it, it brings up my home page. No chat options in the bottom of the page. I see "Chat plugin by BoWoB Chat for Drupal" in the footer. But, nothing else.

Initially I downloaded from drupal.org; After struggling with it, I read this post and deactivated the module, deleted the files, downloaded the files from bowob.com, installed again. Still the same thing.

Some people mentioned here "Go www.bowob.com and "Install"". There is no "Install" link in bowob.com page.

tobiberlin’s picture

There is a "Create your chat" link - just follow the instructions

pacman2009’s picture

tobiberlin, thanks. Create your chat link works. I can see the "Chat" link in the left navigation bar now. If I click it, it opens the chat window in the new page. It has the theme I configured in bowob.com. All are good. But, I was thinking of using facebook style chat as shown in http://drupal.org/files/images/a_1.thumbnail.jpg. Even the demo at bowob (http://www.bowob.com/drupal/) shows the facebook style chat. I don't want to display the chat in a separate page, I want to show the chat just like facebook as shown in the demo. How do I achieve that? Thanks!

bowob’s picture

pacman2009,

When you are creating your chat at www.bowob.com, select "MultiPage" mode.

aw123456’s picture

Hi Bowob,

I have followed all the instructions and reloaded the module and config files from scratch in the same but when my home page loads it just has a white band at the bottom of the page that reads "bowob: ready from now" and chat not appear-
The chat works fine from www.bowob.com.
My site is www.tipete.com
Can this be fixed?

pacman2009’s picture

I gave up on this and removed bowob module. If you want to display chat along with the content in the same page, there is no solution for now.

wayne57’s picture

Has this issue been resolved yet?
I couple of months ago I uninstalled the module and then re-installed it, but still had the same problem.
I cant remember seeing instructions for overwritting all the files?
I thought un installing and reinstalling would overwrite anyway.
This is the only module that does not work for me. sad because it worked for a short while fine and stopped after the update.
It would be one of the top modules if it worked!!

newitt’s picture

Hi, I have sent a support request for the same problem. I have installed and uninstalled, did not work? Can't wait to get this working.

newitt’s picture

I have installed this as well, sent a support request to bowob, however I have not heard anything in response. Has anyone got this to work and what did you do?

chagan’s picture

hi bowob

i am not able to still install the module please can u help me..........can any one write steps to install that module please.......

bowob’s picture

Solved in 8.12 version.

Mars2012’s picture

I have download the file bowob_Drupal.zip, from www.bowob.com.
I installed the module and when I went to my web page to enable the module it says that it depends on user.
I have a fresh new instalation from Drupal on my local computer, which module is User?
I think this is a bug, because no new menu apperar in site configuration or site building, I don't where it supposes to appear because is the first time I install the bowob.

Can anyone tells me which module is the User and if anyone as the Bowob working. If so what I have to do?

I hope bowob can tell us what to do.

Thanks

Regards

bowob’s picture

"user" is a drupal core module: "Manages the user registration and login system".

Mars2012’s picture

Thanks Bowob for the quick answer.

I noticed that I have a new menu in the navigation menu named chat. That's all.
I have installed Drupal 6.15.

Mars2012’s picture

Anyone have this module working?
Before me the last comment was 5 January, I suppose this module is working.
I followed all the steps mentioned in the www.bowob.com.

When I install the module in my local web page the only thing I have is a menu in the navigation menu and two blocks which I can activate:
- Bowob login
- Bowob link

Once, one or both are activated I try to do something with them, but the only thing I got is my front page.

Where is the Facebook chat stylus bar?
Where is the menu to configure ALL the nice features mentioned in www.bowob.com?

I saw an support requests issue:
How to install in localhost???

This leads me to a last question:
Ok, this module dosen't work locally, why it's not said in the Drupal Bowob description?

And why the version 6.x-8.12 on Drupal web page is ready for production. This is not true.

Regards

bowob’s picture

Try with 6.x-8.13

Mars2012’s picture

I suppose with the last Bowob version we stil can't use in local.
I'm still working locally.
I have installed the last version and the only thing I have is a menu (chat), which dosen't do nothing

So I'll keep an eye in the Bowob development and when I have my webpage online maybe I can say a litle more about this module.

Regards

bowob’s picture

Bowob can't work localy, because the third party server needs to request your webserver.

bowob’s picture

Status: Active » Closed (fixed)