Cant "login" to g.d.o after changing username
Jeff Burnz - October 4, 2009 - 22:50
| Project: | Drupal.org infrastructure |
| Component: | groups.drupal.org |
| Category: | support request |
| Priority: | normal |
| Assigned: | Unassigned |
| Status: | closed |
Description
I changed my username a short while ago and ever since then I've had a hell of a time over at g.d.o, now it looks like I am out entirely, I just get this error message:
The name Jeff Burnz is already registered. Please contact the site administrator.But I am logged into d.o which is where I am redirected if I click the login link in g.d.o - cant see that I'm doing anything wrong here, is this documented - was I supposed to do something to update my stuff on g.d.o?
#1
Did you create an account sync request? http://groups.drupal.org/node/add/account-synch
#2
ok, cheers, I have done that, lets see what happens now, I assume I'll get some mail about it.
#3
Jeff can this be marked fixed?
#4
Na, I still get the same error.
Is it possible there is an account "Jeff Burnz" - I mean a duplicate account or something? Maybe some time ago I created one and forgot about it.
But right now I cant login g.d.o.
#5
Very similar issue. On d.o I have been 'cat' user/4971 for years. And now on g.d.o it seems that "The name cat is already registered. Please contact the site administrator."
I did the account synch but it makes no difference.
I can't access d.g.o support pages, whether I'm logged in or not!!??
What's the proper way to address this? Whom to write, without trying all the d.g.o admins? :)
#6
Switching projects, this is not getting any attention here so I think it must be in the wrong place.
#7
I think this might all stem from a duplicate account I created on d.o some 3 years ago and totally forgot about:
http://drupal.org/user/88456
I always logged into g.d.o with my "drupal.org" credentials, but perhaps I was logging in with that "other" accounts credentials all this time and never really realized it... doh...
So, what if we delete the above account, will I then be able to log into g.d.o with my normal account? I believe when I created the sync it failed because now two d.o users are both pointing at the same g.d.o account and the old account is taking precedence?
#8
Please see the comments on http://groups.drupal.org/node/28432#comment-102844
It appears you had 3 accounts on g.d.o ;)
#9
Is there something I have to do here because this is what I see when I visit any g.d.o page, including the user account you linked to, see attachment please.
Maybe I just don't get something here, oh lord this is driving me nuts :)
#10
Somehow they fell out of synch (did you change your e-mail address on d.o?). I've synched them again.
#11
Awesome - I'm back! Thank-you so much greggles, much appreciated :)
Yes I did change my email on d.o, that was some time ago now, but certainly within the last few months.
#12
Automatically closed -- issue fixed for 2 weeks with no activity.