on checkout, tax is not applied to order.

Comments

Nodin’s picture

using ubercart 6.x-2.0-rc7

also, line items in order detail email have tax subtracted from unit cost

for example:

Product count: 1 $18.05 USD 1 $18.05 USD (this item costs $19.95!)
Tax: $1.90 USD
Handling: $3.00 USD
Insurance: ----
Total: $22.95 USD

jhodgdon’s picture

Priority: Critical » Normal

The tax module (and the WA tax sub-module) do not normally add or subtract directly on the Products (it is not able to do that -- the tax is added as a line item on the order subtotal). So there must be something else going on. Maybe you have a discount or coupon module that is changing the price? Product attributes? Or the base item price was entered incorrectly? Or you are using a module that is meant for Canada or Europe, where they do subtract the tax off the base item price?

So... I don't know what to tell you, except you might just (a) check which other Ubercart modules you have installed, and see if one of them might be doing this or (b) verify that you have the WA tax module set up correctly (check instructions in README file).

But generally, I would say this module *does* work -- there are not a lot of people using it, but enough to say that it is working for their sites, and there is something abnormal happening on your site...

Sorry I cannot be of more help!

Nodin’s picture

Thanks for the quick reply! I am using the coupon module, however I haven't created any coupons. Disabling the WA sales tax sub module, and using the normal tax module results in no errors. I'm using a version of ubercart that was released 2009-Sep-23 (6.x-2.0-rc7), so perhaps there are changes that have not been taken into account as this module was released in April? Any help most appreciated!

jhodgdon’s picture

I will test with the latest Ubercart -- you are correct that I have not done that yet. Give me a few hours...

In the meantime, I just want to make sure I understand what is happening:
a) If you use Ubercart and its Tax module, and set up, for instance, a 7% tax rate in Tax for Idaho, everything works as you expect if you submit an address in Idaho.
b) Without changing anything else, if you then turn on the UC Tax WA module, and go to its config screen and select your product types to be taxable, Ubercart starts subtracting the tax from the product prices if you submit an address in WA.

Is that correct?

Also, you had selected Version 6.x-1.6 on this issue. Can you make sure you are using the latest version of UC Tax WA, which is 6.x-1.7?

Anyway, I will test later today with the latest Ubercart and see if I can replicate what is happening on your site.

jhodgdon’s picture

I tested this with the latest Ubercart, and I am seeing the same problem you are. I will investigate further, and hopefully provide a fixed version of the module sometime soon.

It was definitely working before I upgraded to this latest Ubercart, so something apparently changed in their internals that my module needs to adapt to. Sigh.

Thanks for reporting this issue!

jhodgdon’s picture

Status: Active » Fixed

I managed to fix the module so it is now compatible with Ubercart 6.x-2.0-rc7!

The fixed module (version 6.x-1.8) should be available in a few minutes from the module page.

Nodin’s picture

Thanks so much!

So far, everything looks good. I have a tax rule for everything not in Washington to use the regular tax module, and for everything in Washington to use this module, and it's all working fine now.

jhodgdon’s picture

Excellent!

By the way: Check the tax laws -- I'm not an accountant, attorney, etc. (just a software developer), but unless you have a physical presence in a particular state, I don't believe you have to collect sales tax for items shipped to that state. But I suppose you know that. :)

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.