Mail2web works really well with thunderbird and webmail servers. But most of my users use gmail or google apps and it doesn't play too well with mail2web. When a user clicks on reply in the gmail interface, the reply field gets populated with the sender's email instead of the server's email.

So eg, user1@example.com posts something. user 2 receives a notification in gmail, with
from: user1@example.com
reply-to: forum@example.com

When user 2 clicks on reply, the reply field gets populated with user1@example instead of forum@example.com.

Any help

Comments

Chad_Dupuis’s picture

Chad_Dupuis CreditAttribution: Chad_Dupuis commented

Subscribing.

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
CreditAttribution: greggles commented

It would be useful to see the full headers of mail sent from your site (with personal data like domains stripped out) to see whether the module is at fault, Google is at fault, or you have some other module on your site that is setting some mail headers that are causing the problem.

Chad_Dupuis’s picture

Chad_Dupuis CreditAttribution: Chad_Dupuis commented

This is more than likely a known "issue" with gmail - I've put in similar from/reply-to fixes for the forward module and drupals contact module - http://drupal.org/node/366926 which work - but even with those the behavior on gmail is still wrong - it seems to ignore the reply-to.....

Ian Ward’s picture

Ian Ward CreditAttribution: Ian Ward commented
Project: Mail to Web » Mail Comment
Version: 6.x-1.0-beta3 » 6.x-1.0-beta4

Switch to mailcomment project. Mail2web is now known as "mailcomment" due to a trademark issue with the name mail2web.

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
CreditAttribution: greggles commented
Status: Active » Postponed (maintainer needs more info)

On admin/messaging/notifications what is the setting for Notifications Sender?

I don't have the problem you describe on sites where I use either the "No one" or "User name, site data" fields.

BetaTheta’s picture

BetaTheta CreditAttribution: BetaTheta commented

I'm using "full user data". Might that be the issue?

greggles’s picture

greggles
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Primary language English
Location Denver, Colorado, USA
CreditAttribution: greggles commented

Yes, I think that is probably the issue. I suggest trying out "User name, site data" or "No one" and see if either of those work.

vhenninot’s picture

vhenninot CreditAttribution: vhenninot commented

Hello,

I tried the 3 options and none work with gmail !
BUT other mail client like iphone works fine with all options...

please HELP !

Mailcomment is wonderful !

Vincent

vhenninot’s picture

vhenninot CreditAttribution: vhenninot commented

... and mailcomment doesn't accespt the mail if we manually modify the "To" field with the correct email in Gmail !

Vincent

vhenninot’s picture

vhenninot CreditAttribution: vhenninot commented

With more test "Full user information" option doesn't work even if we use a client mail (other than gmail webApp)
With this option The email adress is correctly displayed, but there is something wrong with sending : the mail doesn't reach the server : there is somthing wrong in the email creation...

Is it possible to make mailcomment compatible with gmail WebApp ?

Thanks for your Work,
Vincent

greggles’s picture

greggles
he/him
Primary language English
Location Denver, Colorado, USA
CreditAttribution: greggles commented

I'm using it with gmail and it works fine. Maybe you could update to a more recent version and see if that's any better?

Daniel Norton’s picture

Daniel Norton CreditAttribution: Daniel Norton commented
Status: Postponed (maintainer needs more info) » Closed (won't fix)

This is a flaw in Gmail, apparently by design.

If the "From" address is your Gmail address or one of the "Send mail as" addresses, Gmail ignores the "Reply-to:" header.

You can see your Gmail list of "Send mail as" addresses here:

https://mail.google.com/mail/#settings/accounts

[Marked as “won't fix”, as it is outside the scope of the project. —DN]