By paulnem on

Hi all

I have a Drupal 6 site and have recently found people complaining that when using FireFox they are unable to login, use the contact form or other other similar activity. The problem being that they can't type anything into the forms, it's not hidden or the same colour as the background, they simply can't enter anything. I've tried clicking in the fields, entering data and clicking submit but Drupal verifies that I must input some data. Navigating the site is fine, I can click, browse and view everything.

I've installed firefox fresh onto my laptop and found the same problem, I've used firefox on another laptop that was a slightly older version and it didn't work either.

I've search and haven't found this particular problem anywhere. I've also tried turning off various modules but no luck so far.

I've tried going to other Drupal 6 sites with FF and am not having any problems, I can login, use the contact form without issue.

Any thoughts on what this might be?

⋅ Categories: Drupal 6.x

Comments

x3graphics’s picture

x3graphics commented

Are you using a custom theme? If so, I would put it back in a default them like garland and try it out. If your forms work then the problem is with your theme.

paulnem’s picture

paulnem commented

Looks to be a javascript issue, disabled in FF and everything now works. So guess I'll find the offender now.

Anonymous’s picture

Anonymous (not verified) commented

I have the same problem and I can't figure out what it is! It is only in firefox, thank goodness! I tried disabling javascript as someone suggested, and that didn't fix it. I have no idea.

paulnem’s picture

paulnem commented

If you are unable to input anything into forms (login or contact, possibly others) then it probably is javascript causing you problems.

If you are able to input into the form but it fails after that, then it's another problem.

Can you copy text from your website in your browsers? If you've set it up to not be able to copy text then have a look at the version of that script you're using in your theme.

Anonymous’s picture

Anonymous (not verified) commented

I found in another thread someone mentioned that when they deleted all their cookies it fixed it. I tried that, and it worked. I have no idea why though.