The chat window just says loading but it never loads. What do I do?

Comments

pacman2009’s picture

pacman2009 commented

I dont even see the chat loading. This doesnt work. Would have been nice to see facebook style chat on Drupal.

bowob’s picture

bowob commented

The most common in this case is an configuration error in your module files.

1- Deactivate your module.
2- Go www.bowob.com and "Install".
3- Follow the instructions, downloading and overwritting all the files.

If the problem persists, use "Support" at www.bowob.com

pacman2009’s picture

pacman2009 commented

There is no "install" link in your home page. To benefit other users:

you need to register and create your chat in bowob.com before you can use their Drupal module. So, go to their home page and click "Create chat" (http://www.bowob.com/register.php). Then follow the instructions.

bowob’s picture

bowob commented
Status: Active » Closed (fixed)
vip_sa’s picture

vip_sa commented
Title: Chat stop working » Change the chat system so that only registered users can use it
Category: bug » task
Status: Closed (fixed) » Active

How do I change the chat system so that only registered users can use it? I have sent an email to support@bowob.com but I never got a reply.

bowob’s picture

bowob commented

Go to "Administer your chat" - "Configure" at www.bowob.com

vip_sa’s picture

vip_sa commented

I forgotten my username what do I do now?

bowob’s picture

bowob commented

Create a new account.

bowob’s picture

bowob commented
Title: Change the chat system so that only registered users can use it » Chat stop working
Category: task » bug
Status: Active » Closed (fixed)
vip_sa’s picture

vip_sa commented
Status: Closed (fixed) » Active

The chat just says loading all the time

bowob’s picture

bowob commented

What is your site address ?

vip_sa’s picture

vip_sa commented

http://www.nationalgigguide.co.za

vip_sa’s picture

vip_sa commented

It's still not working! Should I uninstall the program?

rarebit’s picture

rarebit commented
Title: Chat stop working » Blanks after install...
Version: 6.x-8.9 » 6.x-8.13

Hi,

I downloaded BoWoB to give it a go, but after clicking install all pages from my Drupal install appeared blank...

So...

$ php bowob_drupal.php
PHP Warning: require(/var/www/html/cmstmp/onebigsofa/d_obs/modules/bowob/bowob_core.php): failed to open stream: No such file or directory in /var/www/html/cmstmp/onebigsofa/d_obs/modules/bowob/bowob_drupal.php on line 3
PHP Fatal error: require(): Failed opening required '/var/www/html/cmstmp/onebigsofa/d_obs/modules/bowob/bowob_core.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/cmstmp/onebigsofa/d_obs/modules/bowob/bowob_drupal.php on line 3

and...

$ php bowob.php
PHP Warning: require(/var/www/html/cmstmp/onebigsofa/d_obs/modules/bowob/bowob_core.php): failed to open stream: No such file or directory in /var/www/html/cmstmp/onebigsofa/d_obs/modules/bowob/bowob_drupal.php on line 3
PHP Fatal error: require(): Failed opening required '/var/www/html/cmstmp/onebigsofa/d_obs/modules/bowob/bowob_core.php' (include_path='.:/usr/share/pear:/usr/share/php') in /var/www/html/cmstmp/onebigsofa/d_obs/modules/bowob/bowob_drupal.php on line 3

... Looks like latest release is missing 'bowob_core.php'...

*****

Oh, also having issues in registering and logging in to your website, CSRF notices...

bowob’s picture

bowob commented

You must download this file (and others) from www.bowob.com

vip_sa’s picture

vip_sa commented

I have installed everything correctly and my chat window shows but it just says loading.

bowob’s picture

bowob commented

battlingnewbie, if you are updating the module from a older version, be sure you are deactivating the older one first.

Does this solution helps you ?

vip_sa’s picture

vip_sa commented

I did upgrade from an older version but it's too late cause I didn't disable the older one first so now what do I do?

bowob’s picture

bowob commented

Deactivate and activate current one.

bowob’s picture

bowob commented
Status: Active » Closed (fixed)