When any user (including the super user & users with full permissions) tries to access the "My Account" link (user/[uid]), they are automatically redirected to the homepage.

I have trapped the HTTP headers:

GET /user/34 HTTP/1.1
Accept: image/gif, image/x-xbitmap, image/jpeg, image/pjpeg, application/xaml+xml, application/vnd.ms-xpsdocument, application/x-ms-xbap, application/x-ms-application, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, application/x-shockwave-flash, */*
Accept-Language: en-us
UA-CPU: x86
Accept-Encoding: gzip, deflate
User-Agent: Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 5.2; WOW64; .NET CLR 2.0.50727; .NET CLR 3.0.04506.30; .NET CLR 1.1.4322; .NET CLR 3.0.04506.648; MS-RTC LM 8)
Host: www.mysite.com
Connection: Keep-Alive
[cookies removed]

HTTP/1.1 302 Moved Temporarily
Date: Wed, 11 Nov 2009 06:05:57 GMT
Server: Apache/2.2.3 (CentOS)
X-Powered-By: PHP/5.2.6
Expires: Sun, 19 Nov 1978 05:00:00 GMT
Cache-Control: store, no-cache, must-revalidate, post-check=0, pre-check=0
Last-Modified: Wed, 11 Nov 2009 06:05:57 GMT
Location: http://www.mysite.com/
Content-Length: 0
Connection: close
Content-Type: text/html; charset=utf-8

I have disabled the SecurePages module, so HTTPS redirection is not done. I have configured Apache mod_rewrite logging and there is nothing unusual being logged. I had the devel module configured to trap Redirects and it did not show anything.

I have no idea why the user/ path is being redirected. Does anyone have any ideas what else I can do to investigate and figure this out?

Thanks in advance,
Jason

Comments

jrosen’s picture

I haven't received a response from anyone in the last week since I posted this...

Does anyone have any ideas?

Your help is greatly appreciated.

jrosen’s picture

Still having an issue with this - Is anyone else experiencing the same issue? I can't seem to figure it out.

It looks like Issue #596992: Redirect loop when accessing user account is similar, but I don't have the Advanced profile module installed.

This is holding up one of my sites from moving from Beta to Production, so any help anyone can offer would be greatly appreciated.

lyricnz’s picture

Start disabling modules until the problem goes away?

benkallos’s picture

Version: 6.14 » 6.15

I ran into the exact same issue with exact same redirect issue. I was reluctant to follow lyricnz's advice, but ultimately went through dozens of modules until I discovered that my CiviCRM module was the culprit. Please confirm whether you are running CiviCRM and if so, confirm if disabling it fixes the problem. Good luck.

bcobin’s picture

See the following forum post:

http://forum.civicrm.org/index.php/topic,12045.0.html

My suspicion is that this may be related to the Civi upgrade process and/or bad data in 3.1 beta releases. Any insight much appreciated to avoid re-entry of about 30,000 contact records!

lyricnz’s picture

Start by adding some debugging to the function in drupal that does redirects, and get it to print a backtrace to your server log, so you can tell which bit of code is sending you to the new address.

http://api.drupal.org/api/function/drupal_goto/6

Work backwards from there.

bcobin’s picture

Thanks for the suggestion, lyricnz! I think I found it, though - if CiviCRM and Profiles are involved, see Civi forum post here:

http://forum.civicrm.org/index.php/topic,12045.0.html

bsherwood’s picture

Status: Active » Fixed

Nothing since 2/9. Marking fixed.

bcobin’s picture

If the problem is related to CiviCRM, I can verify that it's a known issue that has now been fixed in 3.1.3.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.