By ebenjen on

After upgrading the module faq_ask my site is broken. Any page I tried to load gets redirected as follows

http://emoryhotyoga.com/node/add/faq?ask=true

resulting in the following error message:

Too many redirects occurred trying to open “http://emoryhotyoga.com/node/add/faq?ask=true”. This might occur if you open a page that is redirected to open another page which then is redirected to open the original page.

I can make the problem go away by deleting the faq_ask module.

Clearly, I've done something wrong in the upgrade process but I am unable to find a fix. I have uninstalled and deleted the faq, faq_ask and faq_search modules. I have deleted cookies. I have reinstalled the modules from scratch and the error comes back. As long as faq_ask is installed -- even if it's been disabled -- I keep getting the same problem.

Unfortunately, I didn't save the earlier version of faq_ask to see if I could downgrade (if anyone has it, I'd like to try that).

Drupal 6.1.4
faq 6.x-1.8
faq_search 6.x1.3-beta3
faq_ask 6.x-2.0

Before I deleted and re-installed I also got the following error but haven't been able to reproduce it since I deleted the actual questions...

warning: call_user_func_array() [function.call-user-func-array]: First argument is expected to be a valid callback, 'faq_ask_page' was given in /home/foolcrow/public_html/emoryhotyoga.com/includes/menu.inc on line 348.

warning: call_user_func_array() [function.call-user-func-array]: First argument is expected to be a valid callback, 'faq_ask_user_access_or' was given in /home/foolcrow/public_html/emoryhotyoga.com/includes/menu.inc on line 452.

Any ideas how I can recover from this?

⋅ Categories: Drupal 6.x

Comments

ebenjen’s picture

ebenjen commented

I should add that the modules were all working prior to the upgrade attempt. I had entered several questions and answers and tested everything successfully.

ebenjen’s picture

ebenjen commented

OK, I get that dumb questions are often ignored. The inference is that I'm missing something really obvious or I've not done my due diligence. However, I'm stumped.

I've searched the documentation and the forums here.

I've run cron.

I ran update.php.

I have a back up of the entire site I can revert to if necessary.

Does nobody have even a teensy little hint...?

ebenjen’s picture

ebenjen commented

Hey dummy! You can download earlier versions of the plugin from here:

http://drupal.org/node/192796/release

ebenjen’s picture

ebenjen commented

Thanks!

BTW, your (my) signature is incorrect.

Guess I oughta fix that.

ebenjen’s picture

ebenjen commented

OK, I re-installed the previous version and had some partial success. The redirect error went away. However, I still haven't been able to get faq_ask working properly. This time the problem was one that has been described elsewhere on this forum -- when a question is submitted through the Ask A Question form the email alert is sent but the link included in the email points to

http://emoryhotyoga.com/faq_ask/answer/

which redirects to

http://emoryhotyoga.com/node/add/faq?ask=true

however, I think the the email link should actually point to the unanswered question such as

http://emoryhotyoga.com/faq_ask/answer/37 (not a real link)

so I have disabled faq_ask for now.

I will revisit this issue at another time.

FWIW