I'm trying to install the knowledgetree module and followed all of the instructions with a few exceptions:

"5. Fill out the administration form in site configuration for KnowledgeTree."

--I have no idea what this means, whether this is referring to the KnowledgeTree install or Drupal, etc. etc. Very confusing!

"6. Run the following SQL on the KnowledgeTree database:

INSERT INTO interceptor_instances (id, name, interceptor_namespace)
VALUES (1, 'DrupalInterceptor', 'drupal.drupal.interceptor');"

--Because there was already an inserted row for id 1, I ran this exact same SQL but changed the id to 2. Why, in fact, they included the id in the instructions doesn't really make sense to me, usually that's auto-incremented...

Finally, I tried changing the path here

http://dms.beanisland.com/admin/settings/kt

for the KnowledgeTree login to the full URL (after figuring out that they didn't actually mean PATH when they said PATH...)

http://beanisland.com/knowledgetree/login.php

This sort of seemed to work, I got a little message about logging in, but nothing ended up happening. However, at least there's no "can't find the page" problem any more. I then thought that, hey, maybe it's a cookie issue or something, so tried logging in with Safari, but that didn't work either--just hangs with "Loading document manager" message.

Comments

cpotter’s picture

cpotter commented

First of all, thanks for this module.

However, i have exactly the same problem than above

a) I don't understand STAGE 5 : Fill out the admin form

b) And when I follow exactly the instruction plus your 2 tricks (ROW 2 and absolute path), I have a blank page on Firefox and a "Loading document manager..." forever on Opera. Once I had in the source page a "your browser does not support iframe" !

alexpott’s picture

alexpott
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Primary language English
Location 🇪🇺🌍
commented

I definitely need to improve the instructions on stage 5!

The admin form referred to is http:///admin/settings/kt - the most important setting is the path to the knowledge tree application. If this is not set correctly then knowledge can not load in the iframe.

f0rd42’s picture

f0rd42 commented

Hi

1st of all: thanks for this module, I wish I could get it to work :-)

I followed all steps (apart from Step 9 for the beginning).
After following the trick with the relad http path I get at least the login window in an iframe in FireFox, but in Safari I just tget "Loading Document Manager".
So, even FF doesn't log me in.

I drupal I authenticate against LDAP and the user I'm using is already in drupal (if the makes any difference).

So, I can't get it to work, i.e. log me in.

Any help is highly appreciated.

Andre

PS: Step 1: there was no config.ini, but a test.ini containing the [db] part, so I used that instead of the missing config.ini.
PPS: the module itself was already enabled in the plugins overview in kt.
PPPS: when I try to use the username / password used for drupal in the diplayed login window of kt, I get "unknown user"

Andre

f0rd42’s picture

f0rd42 commented

got it a bit further ....

Now I get "'No config for Drupal XMLRPC server' when trying to access KT DMS. :-(

I've seen that in the plugin code but I have no clue how to fix it.

alexpott’s picture

alexpott
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Location 🇪🇺🌍
commented

The 'No config for Drupal XMLRPC server' is because the knowledge tree configuration file doesn't contain the needed settings for drupal... there must be a config.ini file somewhere in your knowledge tree install.

f0rd42’s picture

f0rd42 commented

found it!!!

it was hiding under /etc/knowledgetree/ce

I was looking unter the config folder of kt all the time. it's working like charm now ..

thanks
Andre

f0rd42’s picture

f0rd42 commented

sort of ....

it works using Firefox, but using Safari still gives me the spinning weasel saying that it's loading the dms ....
I enabled the error console of safari, but it doesn't show anything obvious...

---cut---
TypeError: Result of expression 'this.html' [undefined] is not a function. kt.js:34
XHR finished loading: "http://deblnsupp01.zycko.de/knowledgetree/plugin.php?kt_path_info=ktlive...". update.js:12

---cut---
Andre

f0rd42’s picture

f0rd42 commented

anyone?

As I'm working on a mac, this is quite annoying :-)

thanks

Andre

alexpott’s picture

alexpott
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Primary language English
Location 🇪🇺🌍
commented

Hi Andre,

I've tested the module on my mac and iphone and it works just fine - although this is with an old version of knowledge tree.

I will try to do some further testing this weekend.

Cheers

Alex

thepanz’s picture

thepanz commented

I can confirm the issue with Opera Browser (same error in #7).
The bug/issue should reside in the kt.js script and the IFrame handling.

My solution? redirect the user to the "external" KT website and let the module handle the login auto-magically :)
The user won't be "distracted" from using a website within another one! :)