I'm designing and developing a website that features fine art. Zoomify has been an excellent addition so users can see the art up close. I set up the zoomify tab page to appear in an iframe with fancybox. All was working well until recently when the zoomify page just stoped displaying. The Flash object area is simply white. I see the loading animation for a second then nothing. Looking at the tab or when I upload a new image to zoomify, the result page does the same so it isn't happening because of fancybox. Now looking at it in Safari 4.0 there is no problem and zoomify works fine.

I thought it was a memory issue so I increased the server memory to 400MB but that didn't change anything. I'm developing and running the site locally on my Mac so I haven't tested on the PC yet.

And if I go to an earlier backup it works fine in Firefox. The only change between the 2 versions is the number of images I've zoomified.

Any thoughts are greatly appreciated. Thanks, Tom

Comments

infojunkie’s picture

infojunkie
Location Vancouver
commented

Can you please check what's returned in the HTML of the page? Can you find a block like the following (with different values):

<div class="zoomify zoomify-node-image zoomify-node-39289 zoomify-file-166">
<object width="800" height="600" id="theMovie" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" class="zoomify-viewer zoomify-viewer-node-image zoomify-viewer-node-39289 zoomify-viewer-file-166">
  <param value="zoomifyImagePath=http://localhost/d6/sites/default/files/zoomify/39289/166" name="FlashVars"/>
  <param value="false" name="menu"/>
  <param value="http://localhost/d6/sites/all/modules/zoomify/ZoomifyViewer.swf" name="src"/>
  <embed width="800" height="600" name="theMovie" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash" menu="false" src="http://localhost/d6/sites/all/modules/zoomify/ZoomifyViewer.swf" flashvars="zoomifyImagePath=http://localhost/d6/sites/default/files/zoomify/39289/166"/>
</object>
</div>
Tom Kraft’s picture

Tom Kraft commented

Thanks for your reply kratib. Looks like I have 2 divs and different params:
-----------------------

----------------------------
Let me know if any obvious pops up that could be the root of the issue. Thanks again. Tom

Tom Kraft’s picture

Tom Kraft commented

sorry forgot to code it:

<div class="zoomify-page zoomify-page-node-zoomify-scan zoomify-page-node-201"><div class="zoomify zoomify-node-zoomify-scan zoomify-node-201 zoomify-file-189">
<object class="zoomify-viewer zoomify-viewer-node-zoomify-scan zoomify-viewer-node-201 zoomify-viewer-file-189" classid="clsid:D27CDB6E-AE6D-11cf-96B8-444553540000" codebase="http://download.macromedia.com/pub/shockwave/cabs/flash/swflash.cab#version=6,0,40,0" id="theMovie" width="1200" height="775">
  <param name="FlashVars" value="zoomifyImagePath=http://localhost/whatifkirby/sites/default/files/zoomify/201/189">
  <param name="menu" value="false">
  <param name="src" value="http://localhost/whatifkirby/sites/all/modules/zoomify/ZoomifyViewer.swf">
  <embed flashvars="zoomifyImagePath=http://localhost/whatifkirby/sites/default/files/zoomify/201/189" src="http://localhost/whatifkirby/sites/all/modules/zoomify/ZoomifyViewer.swf" menu="false" pluginspage="http://www.macromedia.com/shockwave/download/index.cgi?P1_Prod_Version=ShockwaveFlash" name="theMovie" width="1200" height="775"></embed>
</object>
</div></div>
Tom Kraft’s picture

Tom Kraft commented

Hi kratib,
I found the reason. The path to ZoomifyViewer.swf was incorrect. Curious why it still worked in Safari and not Firefox. Anyway please consider this issue closed.
Thanks again. Tom

infojunkie’s picture

infojunkie
Location Vancouver
commented
Status: Active » Closed (fixed)

Glad you found it.