These forums have been incredibly useful to me so I thought I would contribute this. Maybe somebody else will find this helpful.

I was a Bluehost customer for over a year. My two cents are that Bluehost is good for a certain type of customer, bad for another.

The pros are it was cheap and reliable for my static content sites. When I say static content, I'm referring to brochure-like sites with an amount of nodes that don't increase much day-to-day.

I started to noticing the cons as I one of my sites grew. The site involved forums which demand considerably more CPU power than a site with content that remains largely static.

Even though I worked hard to streamline Drupal and the site as much as possible (turning off statistics, views, etc.), we hit Bluehost's CPU ceiling very quickly. While Bluehost offers unlimited bandwidth, if offers very limited CPU. My site slowed to an absolute crawl.

I realized that I needed to upgrade to dedicated hosting but had to work with Bluehost while I got things sorted out. I tried to work with their tech support to make some improvements to the PHP settings.

Bluehost tech support was always friendly and prompt, but I did not feel like they were very knowledgeable. I am hardly a hosting expert, but I felt like many times I was talking to somebody who knew less than me.

Things got worse when one of the tech guys deleted my php.ini from a large live site and put a default one there. Since I had heavily tweaked my PHP.ini, the changed crashed the site.

I've since moved to dedicated hosting with another company. It's more expensive obviously, but works better with what I'm doing.

To sum up, if you're working with small sites that won't demand much CPU, Bluehost is a viable option. If you're working on a Drupal site that you expect to have users creating and editing nodes frequently, I would recommend looking at another host.

Comments

seanray’s picture

I think you are pretty much right, actually this is common issue for most of the shared hosting. If you daily traffic are over 200, I would like suggest to use a VPS hosting or dedicated hosting if you need to enable a lot of modules.

As a Drupal developer, shared hosting can be used for testing or when you just start it. This could save you some money, but once your site become a little bit popular, you should find an even powerful one.

sockah’s picture

Yep, I'm on a dedicated at Liquid Web and I'm pretty pleased with them so far. Their tech support is also way more helpful. Of course, I am paying a lot more each month.

damx’s picture

Bluehost.com is awful. The tech support refused to fix a problem with the server my site was on. The server is very slow.
It takes more than 30 seconds to load cpanel. The tech support tried to blame it on a program I installed, This program is not
active and no background processes exist and yet the still refuse to fix the problem. Instead they sent me a email explaining
how they JAIL you for using up the CPU when in reality my site did not use any of the CPU. I am going to cancel my account. I am also going to spread the word on all of the forums .

Anonymous’s picture

DreamHost was recently acquired by EIG. In 2009, when this post was originally written, they were still an independent company. With the change in management, things have may have changed quite a bit.

NoblePromotions.com’s picture

Hi Terry,

Did you mean to reference DreamHost?

Are they one and the same?

jamesoakley’s picture

Bluehost was acquired by Endurance International.

Dreamhost hasn't been - but ran an April Fools spoof saying that it had happened! (http://blog.dreamhost.com/2011/04/01/dreamhost-is-now-part-of-the-endura...)

Why the previous post referenced Dreamhost - you'd have to ask the person who wrote it.


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