Project:Gallery Assist
Version:6.x-1.x-dev
Component:Miscellaneous
Category:support request
Priority:normal
Assigned:Unassigned
Status:closed (fixed)

Issue Summary

Greetings,

I´ve a problem with the gallery modul. Everytime I try to upload the images, they wont show up correctly on the page. They are, however, uploaded to the server but on the page I only see a link but no image.

Any idea what it could be?

AttachmentSize
gallery.jpg105.4 KB

Comments

#1

Ditto
I don't even see a link to them, or empty space marking where they should be -- just the title. I checked my permissions too. They show up on the upload section but when I go to the page where they should be display, there is nothing.

Any help would be appreciated.

#2

I put captions under each of the pics and those don't show up either.

#3

Are you using imagecache and does the preset exist?

Do you have full 777 permissions on the file directory?

Is the output correct?

#4

I'm using imagecache. I'm not sure what you mean by "preset exist." I checked the settings in imagecache and in gallery assist.

The pictures are in the folders on the server. I have set the permissions on the file directory at 757 (the host doesn't allow 777) and the permissions on drupal are on.

I checked my php info and everything is enabled for images. In fact I'm using a views gallery to display profile photo albums (I needed more control over those) and they are displaying fine.

Confused.

#5

I understand what you mean about the presets -- and yes, they do exist.

#6

Hello Tamela,

The information needed to help you is:

wich assist modules you have activated?

the best is a link to your Gallery so I can see the source and can better determinate where is the issue and maybe why.
You can send me a privat message with the link.

regards
Juan Carlos

#7

I have the same problem.
I'm using Gallery Assist 6.x-1.8.
When I'm changing back to 6.x-1.7 and all pictures are visible.

#8

I fixed it. There was a problem with panels. Thank you for all your help! Great module!

#9

Hello Ivanw66,

can you explain more about your problem???

You have to know that Gallery Assist have many functionalities but to the end the Gallery Container is only a extra field from a node.
Gallery Assist tarnsfer data to a variable of the node and the node show the container only if this have pictures.

I think it is better you go to pruebas.puntolatinoclub.com and get a account. I give you rights so that we can together show for a solution.

Some times you have to search the solution by the other modules. 4example Panels show the Gallery Container in the Teaser view but not in the Full view. Why? Panels allow you to load nodes in a Layout grid but Panels not load the nodes correctly. The nodes are loaded without the extra fields. This is the reason you not see nothing.

And now I ask you. Is this my issue, is this a "bug" from my module? Sorry my module is to joung and nobody know it. If in the future, the module Gallery Assist is gaining more users you will see, wi get not more so a issues.

Regards
Juan Carlos

#10

Look at my screenshots.
1) When I load images, the last images thumbnails doesn't show up. But if I'l press Update button twice - thumbnails became visible. (Look first screenshot)
2) In the second screenshot you can see that picture I have loaded is not visible. When I'm rightclicking on the place the picture should be and click "Show picture" - it is became visible.
3) Then I refresh all page and no pictures and no contaner for them.

I have made a copy of site for you.
You can see it here http://gerbe.mydox.ru/user
login: admin
pass: zxzxzx

Thank you for all your help!

AttachmentSize
Bug-1.png 27.25 KB
Bug-2.png 14.54 KB
Bug-3.png 11.99 KB

#11

Version:6.x-1.8» 6.x-1.x-dev

I've just found that the problem is actual when I add watermark with Imagecache module.
Otherwise all images are visible.

Allso I've found in the Options page some mistakes. Look at screenshot.

AttachmentSize
Bug-4.png 18.55 KB

#12

Hi Ivan,

I was in your site and have configured the ImageCache presets so that the last action is the action wich contain the size information and you see, the images are showed. New uploaded images are displayed in the teaser, page and item view.

Another observation. The caching is to hard and I not found why.

And now a question from me to you. How do you get the Gallery Assist container in a view???
some time I have questions to ;-)

Regards
Juan Carlos

#13

To point #4, can you try to change the order from the ImageCache actions?

I will fix the bug from your snapshot 4 and commit it to the dev branch.

#14

the last action is the action wich contain the size information

Realy images are displayed, but so I have disproportionate watermark if loaded images have different sizes on uploading. Compare them here http://gerbe.mydox.ru/node/128/77 and http://gerbe.mydox.ru/node/128/78

How do you get the Gallery Assist container in a view???

I didn't understand the question.
Do you meen first page grid of thumbnails? I have used Views module there.

#15

Status:active» needs review

The issue reported in this article is caused because Gallery assist Image extract from the last action the preset sizes. if the last action not contain this information gallery assist cant display the pictures.
It is recomended that the last action is a size action. If exist a reason to use any other action with not sizes information as the las action you can create as repetition the last size action. Is is not a overhead because ImageCache check before or the action is necessary.

#16

Thanks for the explanation :)

#17

I need help with this module. I've tried it on a drupal installation on a virtual server and it's all ok, but when i've used the module on another drupal site on the web it's not working. The images are not displayed. I can only see the images title, and anything else. You could see it with you own eyes at www.ristorantedabeppino.it. Please help me.

#18

i'm having the same problem. the images were showing up for awhile and all was well and then all of a sudden all my images are gone...
#15 jcmc i'm sorry but i don't understand what you're saying me lo puedes explicar en castellano si es mas facil ...my image cache names are the default ones like "gallery_assist-gallery_assist-preview-550" they end in the numbers...
this is the site and where the artists are there are no thumbs for their work where there used to be:
http://travis.www51.a2hosting.com

mil gracias por todo!
thanks so much for any help!

#19

Bug is came back...

After refresh we have pictupe with no width...
width: 100%; max-width: 0px;

#20

What is the purpose of the above css statement?

#21

Hello mantoniomariano,

I 've visited your site www.ristorantedabeppino.it and see the pictures. From treebykooba I know what hapend and that the issue is for hin solved but I not get your feedback. Please can you post here how you solve your issue?

Thanks in advance
Juan Carlos

#22

stripped your speech.
What is the purpose of the above css statement?

Pictures are not visible because of max-width: 0px;

#23

To see them I changed

$direction = 'width: 100%; max-width: ' . $preview . 'px;';

to
    $direction = '';

in "gallery_assist_display_item_default", gallery_assist.module.

#24

Hi,
I am using gallery assist and it works just fine in Firefox here: http://graphicrafts.net/RachelHome/node/20
BUT, none of the images show in safari, opera or IE. I've looked through all these comments and haven't seen anyone else having this problem.
Any ideas? I loved this module till I realized what was happening.
Rachel

#25

Hello reetle44,

I've clicked and visited the link that you have posted here and I could not nothing of Gallery Assist. No signs.
Please give me more infos about how I can reproduce your issue in my test page.

Or you sign for a test account and I give you rights as admin and you reproduce it self, so I can solve the problem.

Regards
Juan Carlos

#26

Hello antoniomariano,

I found that the Gallery Assist in your site don't shows correct the thumbnails.
Here is the load order of your site. The style.css from your theme overwrite all other formats.
It is not a bug but a it is the result of a agresive mode of css-formating by some html elements.

   <link type="text/css" rel="stylesheet" media="all" href="/sito/modules/gallery_assist/gallery_assist/css/gallery_assist.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/cck/cck/theme/content-module.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/ctools/ctools/css/ctools.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/filefield/filefield/filefield.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/lightbox2/lightbox2/css/lightbox.css?3" />

<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/node/node.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/panels/panels/css/panels.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/system/defaults.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/system/system.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/system/system-menus.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/user/user.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/cck/cck/modules/fieldgroup/fieldgroup.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/modules/gallery_assist_lightboxes/gallery_assist_lightboxes/lightboxes/fancybox/jquery.fancybox-1.2.6.css?3" />
<link type="text/css" rel="stylesheet" media="all" href="/sito/themes/ristorantegrafica/style.css?3" />

The styles from your theme "ristorantegrafica" add a margin from 1em to all images of your site.

.art-article img, img.art-article {
  border:1px solid #B7A971;
  margin:1em;
}

To solve this issue add at the end of the file your_theme/ristorantegrafica/styles.css the following code which will exclude only the thumbnails created from Gallery Assist from the wrong format.

.art-article .gallery-container img {
border:0;
margin:0;
}

Please give me feedback

Regards
Juan Carlos

#27

I have to jump in to this discussion since I have the same problem. I'm not sure what caused the problem since the module worked perfectly at first. Gallery Assist uploads and resizes the images to my server as it should but it just won't show the pictures:

http://www.devilants.se/content/bildgalleri

I can't seem to figure out what the problem is. I'm running php 5.3 and the latest Gallery Assist, I don't have ImageCache enabled though since I don't have a lot of PHP memory to spare, but it worked without imagecache before so I guess it should work now too.

Grateful for any help, I really like the module.

#28

I solved the problem myself. In my case it was the .htaccess file in sites/all/files that had to be commented out, the pictures caused some server error due to that. I hope that can be of help to others with the same problem.

#29

I have the same problem. Imagecache not enabled. PHP 5.2, Gallery Assist 1.9.rc2.
The images are on the server in the folder default/files/gallery_assist/1/gallery_assist172/img etc., but they don't show up on the page or in the edit area.
The strange thing is that a different site on the same machine is working without any problem. With and without Imagecache. I tried uninstalling and deleting everything related to Gallery Assist (content, modules, folders and files) and reinstalling but that didn't help. I am a little bit stuck because I don't see any errors in the Drupal or Apache log...
The .htaccess file doesn't seem to be the problem in my case.

I really like the module and would love to get it to work on this site. Grateful for any help.

#30

Did some more research. I enabled the Query log from the Devel module to see what is really going on. In the site where it works I see a few queries from cache_get and cache_set, also tot to the cache_gallery_assist_data table. Those queries don't show up in the site where it doesn't work.

As mentioned before, the images are there on the server. Also the entries in the tables gallery_assist, gallery_assist_item and gallery_assist_translated are there. But the table cache_gallery_assist_data table is empty.

Could that be the issue? And what steps could I take to solve this problem?

Oh, and I tried uninstalling really all the stuff related to Gallery Assist, also the entries in the database. This didn't help neither.

#31

@pgrond and @dustyfox

Please can you send me a report with the following informations:

who is the document root owner - user and group.
which shell is assigned to this user?

By write permissions, which permissions are default in the configuration of your webserver by creating folders and by creating files?
Who is the owner from files or directories created via scripting?

for example in my case
apache document root owner is www-data from group www-data
By creating data, files are created with 644 and directories with 775 permissions

In some windows webservers the user is INTERNET-USER

Some ISP's forget to include the webserver doculemt root owner in the ftp group and vice versa.

It is imposible to manipulate through Gallery Assist the configuration of a webserver enviroment.

Regards
Juan Carlos

#32

Hello Juan,

I checked all the permissions and those seem to be right:

document root = www-data:www-data 755
Shell assigned to www-data = sh

Also in my config the files are created by www-data with rights 644

As I mentioned earlier, a site on the same machine with the same config is just working fine. It has to be something with conflicting modules or database settings I guess. But because I get no errors I am stuck where to begin debugging.

The only thing I found so far that was different where the calls to the cache tables.

#33

Status:needs review» fixed

#34

Status:fixed» closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.