Does anyone have ideas on how to avoid duplicating Contacts in Salesforce?
For example, suppose I have a fieldmap set up on my website to automatically create a Salesforce Contact for each new Drupal user account created on the website. Now, if Mr. X already exists in Salesforce as a Contact, and Mr. X goes to the Drupal website to register for an account, we don't want a duplicate of Mr. X created in Salesforce. We need to check (by comparing e-mails) if the Contact already exists, and if so, to tell Drupal this information so that the fieldmap is between the existing Contact in Salesforce and the new Drupal account.
Has anyone done something like this? Have any ideas on how to go about coding this?
Comments
Comment #1
aaronbaumanYou just posted about this issue and I responded with a solution.
#653924: check to see if fieldmap object exists in SF?
Please do not post duplicate issues.
Comment #2
kostajh commentedAll: my apologies, I couldn't find my post in the issue queue and assumed it hadn't posted for whatever reason. Sorry for the duplicate issue, and thanks for the help Aaron.
Comment #3
aaronbaumanno worries.
I guess an issue marked duplicate drops off the issue queue...