I would like to offer customers access to a knowledge base directly related to their project(s) and that other customers would have access to knowledge bases that are not related to their projects.

Comments

ñull’s picture

Sorry. I have to rephrase. It is a pity that the first issue entry is not editable.

... and that other customers would NOT have access to UNRELATED knowledge bases that are not related to their projects.

Magnity’s picture

Have you considered using Notes rather than Knowledgebase for this? Then you could assign to a particular project.

Not quite sure offhand whether the current permissions would allow it. Perhaps if you did it per organization.

ñull’s picture

I see ".... of user organization " permissions. Would that mean notes submitted by people of the organization? I will need to try it out.

Magnity’s picture

No, that means notes attached to the organization. If you look in the create note form, you need to select an organization, then have the option to allocate it also to a project and/or task.

Magnity’s picture

Category: feature » support
Status: Active » Postponed (maintainer needs more info)

Putting 'needs more info' til you have a chance to try it out.

Do feedback to say whether it works as you want.

Magnity’s picture

Status: Postponed (maintainer needs more info) » Fixed

Please reopen if this is still an issue.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.

Wappie08’s picture

Hello, I think this could be an issue. Basicly I have the same problems as ñull. In my case:

- I'm using notes for 'short notes' to my clients", like "hi, just finished the website today!"

- I don't use the Knowledge Base because
- it's not per project configurable
- I don't like the fact that I cannot add a new attribute from the add/know.. pages (I first have to create one for every new topic).




Now I created my own solution: use cck to add a custom integer field to the 'note' type containing two possible values: 1|Message 2|Knowledge.
Then I make a block with a filter on the new field to only display messages for example.



A better solution would be to have the knowledge-base contenttype to work just like the core book module. And of course one needs the ability to add the type to an organization/project.

Greetings Bas

juliangb’s picture

Hi @Wappie08, I would suggest you look at the stormnotes module. If you want to follow this up further, please reopen this issue as then it will appear in the issue tracker again.

ronline’s picture

Category: support » feature
Status: Closed (fixed) » Needs review

Reopening the issue and changing the status to feature request.

Yes make the knowledge base more granular make sense.
The view of user organization, option should be included to admin/user/permissions => stormknowledgebase module.
Storm architecture is multi organization. An authenticated user shouldn't have cross system access to anywhere without being part of enterprise, project or organization.
Yes it can be done by stormnotes but users will semantically end up in stormknowledgebase module coz it simply make sens.

juliangb’s picture

Status: Needs review » Active

@ronline,

The point of the Storm Knowledge base is that it goes across projects. Notes can be project specific.

Are you saying that users will end up at kb simply due to the name? If that is so, then do not allow your users access to the kb.

juliangb’s picture

Category: feature » support
Status: Active » Fixed

I think this issue has been answered - so re-closing.

Status: Fixed » Closed (fixed)

Automatically closed -- issue fixed for 2 weeks with no activity.