Come together with the global Drupal community in Rotterdam, 28 Sept – 1 Oct 2026. Sessions, contribution, connection, and Early Bird savings until 8 June.Somehow, my storm person and drupal user databases are disconnected. (1) when adding a new person to Storm, my Drupal users are not available in the drop down list, and (2) when adding a new ticket (logged in as my drupal user but also having added it as a storm person as in (1) above), the organization field is empty and, hence, I cannot add a ticket. It would seem there's a disconnect of some sort, but I'm a little too new to Drupal to know how to find it. Anybody?
Comments
Comment #1
dwork commentedComment #2
Magnity commentedI presume by 'dropdown list' you mean the 'users' autocomplete box.
Re the account that you are using to do this:
- Is it user/1?
- Else, what permissions does it have?
Have you created any organizations?
Comment #3
dwork commentedIssue (2) is resolve, it was a permissions issue. Issue (1): I have created organizations, and I'm attempting to add an existing user (not "admin") while logged in as user/1 ("admin"). Yes, I'm referring to the users autocomplete box when attempting to add an existing drupal user to Storm as a person in an organization.
Comment #4
Magnity commentedIf you look at the 'authored by' field of any content type, does the autocomplete there work?
Are the users all active, not blocked?
Comment #5
dwork commentedNone of the users are blocked, and the 'authored by' field doesn't allow selection either.
Comment #6
Magnity commentedIn that case, this is not a problem with Storm. The autocomplete is a function provided by Drupal core.
Do you have javascript working etc.? Do autocompletes work on other fields in your site?
Comment #7
Magnity commentedMarking as fixed from a Storm perspective.
Feel free to keep responding on this issue if it will help to get it working though.