What to do when the, (famous), white screen of death appears in Drupal? Looked in the FAQ. Got educated with OTR protocols. But no solution! Anybody out there who does?

Is this common because I am new to Drupal. I did a very, very fresh installation but it still is, twice, a killer program. What would happen when the database is filed with a running website. Is Drupal trust worth?

Big questions but till so far it is very hard to get an honest answer.

Comments

vm’s picture

blank pages are often apache errors, you should investigate the apache logs.

Most often in a default install WSOD, is due to lack of memory.
What is your memory set at?
has this been verified by running a phpinfo()?

How many modules are you using?

What about the documentation did not work?
Could you link to the pages you reviewed?

WSOD, does nothing to the data in a database.

Is Drupal trustworthy?
Considering the amount of large websites using it, I'd say yes?

If your skillset and hardware up to the task of running a drupal site?

tremmal’s picture

It is running under Plesk.
Drupal 5.21
Configuration file Protected
Cron maintenance tasks
You can run cron manually.
Database schema Up to date
File system Writable (public download method)
GD library bundled (2.0.28 compatible)
MySQL database 4.1.22
PHP 4.3.9
PHP register globals Disabled
Unicode library PHP Mbstring Extension
Web server Apache

I realy look forward to see big website's, examples, running Drupal. With video, music, ecommerce etcetera.

I do not have acces to the webserver computer. It is prety far away though.
So I do not now how to retrieve the memory information right now. I can write an email and do some research about this.
The hardware from the webserver is hopefully ok, and is running very big site's. That should not be the problem.
In the worse case scenario, example, how do I reinstall all the data? Or do I reinstall Drupal if that would be a solution? Is there a manual for this absolute wrong going business?

I also have been reading about those modules. A criticaster tells that al those modules are far to heavy and memory absorbing. I have that same experience ,feeling, about what the criticaster was writing in just two weeks. Lucky for us we did not move hour website into Drupal right from the start!

Trying to get a flasplayer running needs a lot, 27 extra modules, to let it run proper. It failed at the end.

vm’s picture

Drupal system requirements = http://drupal.org/requirements
The requirements discussed are only with reference to Drupal core.

Large sites runnig drupal. You can do a search on google, check the showcase forum, the front page of drupal.org as well.

Data is in the database
If you enable a module that puts you over your memory limit. Adjust your memory limit higher, or disable the modules in the database, by setting it's status to 0 in the system table.

27 modules for a flash player?
Uh, I'd like to know what flash player you were installing.

More modules always equals more memory. I don't care what system you are running. More code = More code.

Lastly, starting a 5.x site at this time may not be the best way forward. Drupal 5.x will be largely unsupported when Drupal 7.x is released. As it stands now most of the community is using Drupal 6.x

tremmal’s picture

I know Drupal 7 is comming up but it is not large supported till now. I cannot install 6 because of mySQL is running version 4.x. Dash player wants really a lot of modules. This is what I try to configure this week. And media does have my biggest interest.

There are some video examples on Youtube how to do this. And there the downloading of modules begins. Most of the time the modules do not have everything working. So I need to download more? These video tutorials are not always right from the start. Some errors came in or I am missing something. Yeah I was missing some modules again. Like I did not already had enough of them downloaded and installed.

Were can I find good video tutorials and get good skills, so I do not overload the system? Do you think I need a visible memory module?

gpk’s picture

>I cannot install 6 because of mySQL is running version 4.x
Drupal 6 runs OK on MySQL 4 and PHP 4.

You might want to investigate the Acquia Drupal distribution which includes many of the common contrib modules and saves having to download them all separately.

But if you still have the WSOD problem then that needs fixing first ... you need to get access to your server's error logs - without access to these you will have trouble trying to run any dynamic web app. If the problems occur after installing many modules then the PHP memory_limit is implicated. You can find out what it is by putting this in a file called phpinfo.php in your drupal folder (you may want to remove it afterwards):

phpinfo();

Then go to www.example.com/phpinfo.php.

And yes, Drupal is pretty stable, but may be too much for some of the cheapest hosting packages out there since it is a highly dynamic and sophisticated app.

tremmal’s picture

Drupal or a webhost. How low can you go?

gpk’s picture

Er, sorry, that does sound rather like a sales pitch... Drupal, Joomla, and others are all complex/sophisticated etc. but ultimately robust...

tremmal’s picture

The link does not work an what is WSOD? When I search for Acquia Drupal distribution I come to a socail network site? I realy do not understand what you are talking about8-(

As I told before I cannot access the server. Drupal 6 really wont install on this server. Drupal 5 will but what I read that this version is out of date and not supported for further development.

I am searching for a handbook about the specs....

So far; to hard to handle

gpk’s picture

Change example.com to your domain...

tremmal’s picture

After this experience I quit Drupal 5.x. This is because Drupal 6.x is recommended with more stable modules. This Drupal 6.x won't install till I get feedback from my webhost service.

Hopefully it will run Drupal 6.x , and do a lot of good performance, in 2010! Otherwise I need a good programmer for PHP, Javascript, Ajax and (My)SQL.

PS. The testcase continues.

gpk’s picture

Hope your webhost manages to pinpoint the problem. For the many people (including me) who have not had problems like this (Drupal just seems to work for us..!) it's hard to imagine the frustration you must be having just to get the site installed and basic config done!!

Good luck!