The installation script didn't create roles: Writer, Photographer, Editor, Manager, and Administrator.
I have only two default roles after installation: anonymous user and authenticated user

CommentFileSizeAuthor
#2 Status_DRPL.JPG65.1 KBnextty
#2 Roles_DRPL_.JPG67.94 KBnextty

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john.karahalis’s picture

john.karahalis commented
Title: Installation didn't create roles » Installation does not create roles
Assigned: Unassigned » john.karahalis
Category: task » bug

Thanks for submitting the bug report.

I am unfortunately unable to repeat this issue. Did you receive any warnings when installing Innovation News Installation Profile? Would you be able to provide a basic breakdown of the system you installed it on (version of PHP, database type, etc)?

nextty’s picture

nextty commented
StatusFileSize
new Roles_DRPL_.JPG67.94 KB
new Status_DRPL.JPG65.1 KB

Hi guys,

I have attached screenshot with my status report, so you can see versions of all software.
I attached my roles screenshot as well.
The hosting is 1and1.com

I will shorlty make a setup for new installation to check how it works.

nextty’s picture

nextty commented

I've run an installation one more time.
I got an error:
"Error 500 - Internal server error
An internal server error has occured!
Please try again later."

The error came up after I put the admins user name with password and hit save(or submmit)
If I do referesh the site is functional just roles are missing...
It could be something else missing, but I'm not sure what how error handler works...

john.karahalis’s picture

john.karahalis commented

Thanks for the info. From your screenshot, it's clear that the roles weren't created properly.

I hate to answer your question with more questions, but I think I might need a bit more information before I can figure this one out. As I said, I am unable to repeat the issue myself.

  • Regarding "Error 500" - did you see this error the first time you installed the software?
  • I noticed that the main site menu is missing some links (e.g., Business, Entertainment, etc). Did you remove those links, or were they always missing?
  • Are you able to install Drupal normally (that is, the base Drupal system with no Innovation News software)? This information would be especially helpful to me in trying to determine the cause of your problem. I think the problem might be related to your web host, but I can't be sure. If you see similar errors (e.g., "Error 500") when installing the base Drupal system, then we will know it is an issue with the web host. If you have any questions about installing the base Drupal system, please let me know.

Please keep in touch, and I'll continue to brainstorm what could be causing this issue. We at the OPL are very happy to see people using the Innovation News software, so we want to make sure we do everything we can to help you get your site is up and running.

nextty’s picture

nextty commented

•Regarding "Error 500" - did you see this error the first time you installed the software?
This error showup every installation

•I noticed that the main site menu is missing some links (e.g., Business, Entertainment, etc). Did you remove those links, or were they always missing?
These links are missing as well...

•Are you able to install Drupal normally
Base drupal has been installed successfully...
It looks okay inside, nothing missing.

Are you able to put log into file during installation?
It could help a lot...

john.karahalis’s picture

john.karahalis commented

Thank you very much for providing that information.

I'm still not entirely sure what is causing your issue, although I have a feeling that it might have something to do with your host. While you can install Drupal normally (thanks for providing that information!), installing the Innovation News Installation Profile does consume more memory, and memory concerns are common when using shared hosts like 1&1.

I'm sorry I don't have a definite answer for you yet. I'm going to do a little bit of research into this and get back to you as soon as possible, hopefully with a better understanding of the cause of this issue.

nextty’s picture

nextty commented

Hi,
Can you make an output to log file after each call of procedure?
Is it difficult?

Here is my php.ini file:
I hope it helps.
-----------------------------------------------------
memory_limit = 40M;
upload_max_filesize = 20M;
max_execution_time = 50000;
browscap = /usr/lib/browscap.ini
;error_reporting = E_ALL & ~E_NOTICE & ~E_WARNING
url_rewriter.tags = "a=href,area=href,frame=src,form=fakeentry,fieldset=";
mysql.default_socket = "/tmp/mysqld.sock"
mysqli.default_socket = "/tmp/mysqld.sock"
session.save_path = "/tmp"
sendmail_path = "/usr/sbin/sendmail -t -i"
extension_dir = "/usr/lib/php/extensions/no-debug-non-zts-20060613"
register_globals = off

john.karahalis’s picture

john.karahalis commented

Thanks for providing the information.

It looks like this is not an issue directly related to Innovation News. From some quick research, it looks like other people have encountered the same problem while installing a base Drupal system.

From my research, it looks like the following might help:

  • Try upgrading to PHP 5 if possible. While I'm not 100% certain, it looks like 1and1 does allow customers to upgrade to PHP 5. Upgrading to PHP 5 did resolve the 500 error for at least one other person.
  • Read as many log files as possible. The Drupal log is available at [your site address]/admin/reports/dblog. If you have access to your server logs, that information would be even more helpful.

Please report back with any information you gain.

nextty’s picture

nextty commented

I have fixed the problem.
The solution is: upgrade to PHP v5

john.karahalis’s picture

john.karahalis commented
Category: bug » support
Status: Active » Closed (fixed)

Perfect! I had a feeling that would help you.

From what I can gather, it looks like this is a problem that some people have with Drupal in general, and that it is not directly related to the Innovation News software. Regardless, we will keep PHP 4 in mind when doing future testing to be sure that this is true.

Thanks again for submitting the report and for providing your information. Stay in touch -- we'd love to see how Innovation News works for you.