Linebreaks in the template text don't have any effect in the email.

There's no indication in the settings forms of what input format is being used and so the admin user has no idea what will work or what won't to obtain linebreaks.

Originally filed here: https://community.openatrium.com/issues/node/1266

Comments

jose reyero’s picture

jose reyero commented
Category: bug » support
Status: Active » Closed (fixed)

Well, there's no indication on this issue about your settings, sending method, input formats, filters either. So I know still less than you.

Please, reopen when you can provide that information.

mikeker’s picture

mikeker commented
Version: 6.x-2.1 » 6.x-2.2
Status: Closed (fixed) » Active

I have the same issue with Notifications/Messaging 6.x-2.2 using the Simple messaging delivery method. I've set the input filters to Full HTML (as well as several other formats while testing) in admin/messaging/settings/method but none of these settings are reflected in the final notice.

More to the point, there is no information on the /admin/messaging/template/edit/* pages that indicate what input format will be used for the text in these boxes. Also leading line-breaks are stripped, which makes it more difficult to work around the lack of HTML.

Please let me know if you need any additional information.

davidteall’s picture

davidteall commented

I am also struggling with this problem.
I have a simple question which, despite endless searching, I cannot find the answer to:

Can I use HTML tags in the Messaging Templates? A Yes or No would be a great help.

todd zebert’s picture

todd zebert commented

subscribe

newrooky’s picture

newrooky commented

@mikeker
You should be able to find the different input formats that are being used inside of /admin/messaging/settings/method/filters (it will look something like this http://s.twb.org/dIpRKa). From there, adjustment of whether to convert line-break in the input filter type will determine what happens.

@MedMan
Nope. They will be escaped or converted based on your input settings. If you want to use html you need to utilize a module like MIME Mail in addition to notifications.

Does this help? if so, please close the ticket.

-b

joachim’s picture

joachim commented
Component: Miscellaneous » User interface
Category: support » bug

> More to the point, there is no information on the /admin/messaging/template/edit/* pages that indicate what input format will be used for the text in these boxes.

Some UI help on those pages is still needed, then.

Also, what is the difference between 'format filter' and 'final filter' in the screenshot?