Hello all:

I have installed the editor a few weeks ago and it was working fine. Today, when I tried to edit a document, the text areas are showing up in HTML code and no CKEditor menu at the top of the area. This is happening for all content, yet I do get a CKEditor message at the bottom telling me how to include or exclude this page.

I have made sure that all permissions are set correctly. I tried disabled all non essential modules and even disabled and re-enabled the CKEditor module with no luck.

Could someone please help me understand what happened to the menus and how I can get them back.

Thank you.

Comments

wwalc’s picture

wwalc commented
Status: Active » Postponed (maintainer needs more info)

- check in Firebug for javascript errors
- make sure you haven't uploaded CKEditor recently via FTP in ASCII mode
- check in some HTTP tool like Fiddler for example whether all files requested by CKEditor are successfully sent to the browser

wwalc’s picture

wwalc commented
Assigned: CollegeProf » Unassigned
edvanleeuwen’s picture

edvanleeuwen
Primary language Dutch
Location Waalwijk
commented

Same thing here: the toolbox is visible with a comment, but not for an edit. I am using IE8, error shown (in Dutch, translating in-line):

===
Foutdetails webpagina

Gebruikersagent: Mozilla/4.0 (compatible; MSIE 8.0; Windows NT 6.1; WOW64; Trident/4.0; SLCC2; .NET CLR 2.0.50727; .NET CLR 3.5.30729; .NET CLR 3.0.30729; Media Center PC 6.0; InfoPath.2)
Tijdstempel: Sat, 13 Feb 2010 10:48:33 UTC

Bericht: 'length' is leeg of geen object (translation: "Message: 'length' is empty or no object")
Regel: 44
Teken: 5
Code: 0
URI: http://www.rsvnet.nl/files/js/js_3d02936e841586d7eb4c71994e82b7e1.js

===

edvanleeuwen’s picture

edvanleeuwen
Primary language Dutch
Location Waalwijk
commented

Not sure if this is related: I had blurry icons. An internet search gave results that this had something to do with IE8 not displaying icons properly when the zoom factor is not set to 100%. When I changed this, the icons were 'clean'. I now see the toolbox; I shall give some feedback here if I think the problem has been solved.

edvanleeuwen’s picture

edvanleeuwen
Primary language Dutch
Location Waalwijk
commented
Status: Postponed (maintainer needs more info) » Active

No, the 100% sizing of IE8 did not solve this issue.

wwalc’s picture

wwalc commented
Status: Active » Postponed (maintainer needs more info)

Possibly related to #703960: The CKEditor fails to load sporadically if the teaser of the node is empty - check the proposed solution there , clear Drupal cache, browser cache and see if that worked out.

wwalc’s picture

wwalc commented
Status: Postponed (maintainer needs more info) » Closed (fixed)