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utf-8 problem: weird character in mails

Project:SMTP Authentication Support
Version:6.x-1.0-beta5
Component:Code
Category:bug report
Priority:major
Assigned:Unassigned
Status:active

Issue Summary

Hi all
I have a multisite drupal install (sigle codebase,multiple dbs) with italian as default language. On just one (out of 3) site, when there are chars like è ì ò à ù, or even spaces in the mail text using SOME mail client (eg. gmail) the utf hex equivalent is shown
(like, for "è" C3 A8). it is to note that messages are shown correctly as drupal nodes, they become broken while sent as mail

I have tracked down the problem to be related to the smtp module (not to other mail related like simplenews or mimemail) because same problems happen while using the contact form (no mimemail/smtp) while the do not happen using the "normal" mail function as mail gateway (simplenews+mimemail but no smtp).

I have tried disabling and re-enabling the module and re-installing it......
what puzzles me is that everything is working fine on the other sites (same codebase, same mail server, and same configuration checked several times). I have checked file input format, node type and editor cfgs but everything seems fine

Any hint on how to solve the problem?
For now I will revert to the "normal" mail function, but I need smtp because mail wrongly overwrite the return path.

thanks
poehinx

Comments

#1

I fixed some utf-8 issues some time ago, but it's almost impossible to help you out while you're using a dev version, because I cannot know which code it really is. Could you try the beta4 instead?

Thanks

#2

Thanks. I will give beta4 a try and report back

---EDIT----

I tried beta4 uninstalling -dev (whose code resides in all/modules) from the subsite, putting beta4 in the site/mysite/modules

the correct version was shown in the admin/build/modules section

still the a contact module mail gives in gmail

è à ù ò
è una prova

while same email at another email address gives

è à ù ò
è una prova

#3

Version:6.x-1.x-dev» 6.x-1.0-beta4

#4

I kinda have the same problem with 6.x-beta5 or the latest 6.x-dev.
Only difference: special chars (äöü) are displayed correctly inside Gmail, whereas Outlook (2003) and Hotmail only show up things like: � � � (outlook) and ü (Hotmail).

#5

Same thing here.
Working with 6.x-beta5.

#6

Version:6.x-1.0-beta4» 6.x-1.x-dev
Category:support request» bug report
Priority:normal» major

Same here with 6.x-1.x-dev (2011-set-17) As far as I tested I see the mail correctly in Gmail and Mac OS X Mail.app.
I see Weird characters only in iPhone's built-in mail app.

I'm able to do some testing.

Thanks inadvance.

#7

Version:6.x-1.x-dev» 6.x-1.0-beta5

Same problem with 6.x-1.0-beta5.
Using polish language on site and got strange characters in emails.
Everything's ok after turning SMTP auth module off and sending via PHPMailer module.