Come together with the global Drupal community in Rotterdam, 28 Sept – 1 Oct 2026. Sessions, contribution, connection, and Early Bird savings until 8 June.Using D6.15, Wysiwyg 6.x-2.0 with TinyMCE 3.2.7
I've checked permissions for view, edit, and delete for my other roles and they are granted yet the editor does not appear on my live (test) site. But - on my local test platform it does. Any suggestions on where to look to trouble shoot? I've refreshed caches, rebuilt permissions.
Thank you,
TV
Comments
Comment #1
twodWysiwyg module only requires that a user has access to the input format an editor has been configured for in order for him/her to be able to use it.
It's a bit strange that only the super admin account can use the editor as Wysiwyg doesn't care about user roles. Normally when there's an "editor is not appearing" problem I would look for errors on the page and make sure all paths are correct. First check the editor profile overview and see if it lists an editor as not installed, then make sure all editor files are actually accessible by the user. The easiest way to do this is to check the Net tab of Firebug for Firefox and see if a file is never requested or can't be downloaded.
Wysiwyg should normally not have a problem with the site being moved (like from a local dev server to a production server) as no paths to files are 'hardcoded' or stored in the database.
Are you using a different theme for the admin account (one of the defaults maybe)? If the site normally uses a custom theme, that might explain why your regular users aren't being able to see the editor. Many custom themes do not print the $closure variable in their templates, so some script tags meant for that region are never added to the page.
If you can't get the 2.0 version working, please also try the -dev (soon to be come 2.1) so we know if the problem has already been adressed.
Comment #2
Toddv commentedUpdate:
I was mistaken, this is not a live site vs. dev site issue.
So far I have:
Updated to the 2.x dev version
Re-installed my theme
Re-installed Tinymce 3.3b1
After these updates/changes I find that the editor loads for all roles in Safari, it does not load for any role in Firefox. 3.5.7, on either my dev or live site.
Thank you.
Comment #3
Canine Coaches commentedJust a thought, what addons do you use on firefox. I personally block alot of content. I have request policy installed and it blocks alot automatically. Probably not that easy, but since it's firefox specific I thought I would throw that out there.
Chris
Comment #4
Toddv commentedArgh. Ok, it helps if Java is not disabled in the browser. Sorry 'bout that.
I had disabled it for some other troubleshooting. I though it returned to the default state after restarting the browser, or I forgot to check. Nope. I'm on a roll - it's another addition to my Drupal "Wall of shame" support requests…
And thanks for the support - Using your module on three sites so I contributed some funds to your "donate" page.
Fixed.
(edit - well, both Java and Javascript were disabled in FF...)
Comment #5
twodI'm assuming you meant JavaScript and not Java. ;)
Thank you very much for your contribution!