wonderful idea to facilate skype as support feature

cvs works perfectly (on 4.72) but, I have setup my account as admin with my skype username
i can see my status and buttons works and message link via skype

BUT somehowe admin.. shown 3 times, like this
------------------------------

Users Available For Support

admin is currently set to Online (en) [add] [userinfo] [message] [call]
admin is currently set to Online (en) [add] [userinfo] [message] [call]
admin is currently set to Online (en) [add] [userinfo] [message] [call]

-----------------------------

any reason users online /or affline 3 times?? is it to do with bug in code or some kind of repeat??

Comments

jeeves’s picture

jeeves commented
Version: master » 5.x-1.0
Priority: Normal » Critical

I'm getting the exact same problem with the 5.x-1.0 version.

Nigeria’s picture

Nigeria commented

I got the same problem repeated about 9 times.

Is anyone using LoginTobbagan and persistent login. Could it be that it thinks that we are logged in when we really are not.

Nigeria’s picture

Nigeria commented

If you have more than 1 support user and both of you are logged into Skype you can get a better idea of what the real problem is.

The first entry is the correct one. So if you have tell lines saying that admin is online only the first should show. When you have more than one support agent online, the second shows right after the first as you would expect.

Then you get xx repeated lines of the first agent followed by xx repeated lines of the second agent.

It looks like its doing the correct thing then falling out of a function into a loop where it should not be.

Any PHP guru's out there want to make suggestions.

-- Ade Atobatele

ica’s picture

ica commented

If its the case, I guess it needs a module backend configurations UI for how many/what users should be activated with their skype accounts IDs and active/passive options

kikko’s picture

kikko commented

Me too have the same problem. I use logintoboggan module too. Thanks

enli’s picture

enli commented

subscribing. but i don't use logintoboggan module. shown 3 times.

jurrian’s picture

jurrian commented

I got the same problem. 3 times repeated. I'm using drupal 5.7

enli’s picture

enli commented

unfortunately nobody seems to be supporting this module anymore... and i guess that nobody managed to solve this issue.