Hi,

One more question. When the renew function fails for whatever reason (credit card expired for example or some other error) the new orders created by the recurring module are in the "Pending" state. By design how does drupal handle this? Do they stay in pending until they are dealt with manually?

I have the "Reattempt on Failure" setting set. Does the pending state count as a failure? Also, if it will indeed reattempt, does it use the same order # or does it create a new one?

Thanks

Comments

univate’s picture

Same way ubercart handles an order that fails at checkout and user abandons the order - it stays in the pending state.

These order can contain important debugging information (if the payment gateway logs the info) about why a payment failed that you may want to look up.

BigTuna’s picture

Status: Active » Closed (fixed)